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• Курьер был невежлив
• Курьер не сообщил, когда приедет
• Курьер приехал не в то время
• Заказ доставили не в тот день
• Не предупредили о переносе даты
Комментарий:
Посылку должны были доставить с 10 до 13. В 13-30 позвонил курьер и на ломаном пуском сказал, что приедет в 17-18 часов. На просьбу доставить после 19 (раз не предупредили о задержке ) сказал, что у него рабочий день закончится. На следующий день позвонил администратор и перенесла доставку на другой день. Покупались в подарок и актуальность подарка была потерянна.
Добрый день, спасибо большое за обратную связь. С курьерской службой была проведена беседа, а данный курьер отстранен от взаимодействия с магазином. Приносим извинения за доставленные неудобства.
Добрый день, спасибо большое за обратную связь. С курьерской службой была проведена беседа, а данный курьер отстранен от взаимодействия с магазином. Приносим извинения за доставленные неудобства.
Добрый день к сожалению от заводского брака не застрахован ни один магазин. Возврат можно оформить в личном кабинете. Приносим извинения за доставленные неудобства.
Добрый день к сожалению от заводского брака не застрахован ни один магазин. Возврат можно оформить в личном кабинете. Приносим извинения за доставленные неудобства.
Добрый день, проверили информацию, есть запись разговора от 23 февраля, где с Вами согласовали перенос. Очень жаль, что у Вас сложился негативный опыт от взаимодействия с нашим магазином.
Добрый день, проверили информацию, есть запись разговора от 23 февраля, где с Вами согласовали перенос. Очень жаль, что у Вас сложился негативный опыт от взаимодействия с нашим магазином.
Привезли другой товар. Продавец мошенник. При выборе один товар, затем незаметно в корзине товар меняют и привозят другой товар - который не стоит таких денег. Я. Маркет прошу принять меры к этому продавцу!!! Возврат товара сделать невозможно, продавец хамит, товар не ТОТ!!!!
Добрый день, мы не занимаемся привязкой и разработкой функционала площадки. В корзине всегда отображается актуальный товар. Также при получении клиент имеет возможность отказаться от заказа. Очень жаль, что у Вас сложился негативный опыт с нашим магазином.
Добрый день, мы не занимаемся привязкой и разработкой функционала площадки. В корзине всегда отображается актуальный товар. Также при получении клиент имеет возможность отказаться от заказа. Очень жаль, что у Вас сложился негативный опыт с нашим магазином.
• Курьер не сообщил, когда приедет
• Курьер приехал не в то время
• Заказ доставили не в тот день
• У курьера не было сдачи
• Не предупредили о переносе даты
Комментарий:
Не соизволили предупредить о переносе доставки. Курьер наврал что звонил мне и якобы не мог дозвониться (0 пропущенных). Крайне не доволен, тк у меня совершенно нет возможности тратить столько времени на разбирательства с доставкой где работают полные идиоты.
Добрый день!
В связи с новогодними праздниками у курьерской службы высокая загруженность, приносим извинения за неудобства! Надеемся, что в дальнейшем такой ситуаци не произойдет.
Спасибо!
Добрый день!
В связи с новогодними праздниками у курьерской службы высокая загруженность, приносим извинения за неудобства! Надеемся, что в дальнейшем такой ситуаци не произойдет.
Спасибо!
Добрый день!
Приносим извинения за сложившуюся ситуацию. Вы можете оформить возврат товара через личный кабинет.
Спасибо!
Добрый день!
Приносим извинения за сложившуюся ситуацию. Вы можете оформить возврат товара через личный кабинет.
Спасибо!
Читать дальше
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