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Заказал две упаковки насадок,доставку можно было выбрать только курьером с 10:00 до 22:00 и оплатить только наличными
Курьер позвонил за 10 минут до приезда.
Заказ получил,оплатил полностью,но вскрывать не стал,тк проблем до этого никогда не возникало!
После вскрытия обнаружил только одну упаковку.Написал в поддержку,на что они мне предложили оформить частичный возврат.
Я попросил довезти недостающий товар,на что мне ответили что сейчас нет такой возможности.
Тогда вопрос,почему мне об этом заранее не сообщили.
добрый день ! спасибо за отзыв.
перед получением заказа , у вас есть время на проверку заказа при курьере .
так же при получении товара , вы получаете товарный чек , в котором есть инфо. по заказу , а так же там прописано , что получая товары вы соглашаетесь с комплектацией и надлежащим видом, заказа.
добрый день ! спасибо за отзыв.
перед получением заказа , у вас есть время на проверку заказа при курьере .
так же при получении товара , вы получаете товарный чек , в котором есть инфо. по заказу , а так же там прописано , что получая товары вы соглашаетесь с комплектацией и надлежащим видом, заказа.
добрый день ! спасибо за отзыв
переходник , выдается клиенту в подарок . И не является обязательным предметом к товару
Прикладывается к заказу, если есть в наличии на складе.
Так же, переходник не подбирается под каждого клиента или товар )
просьба самостоятельно обеспечить переходником нужным , купленный товар .
спасибо !
добрый день ! спасибо за отзыв
переходник , выдается клиенту в подарок . И не является обязательным предметом к товару
Прикладывается к заказу, если есть в наличии на складе.
Так же, переходник не подбирается под каждого клиента или товар )
просьба самостоятельно обеспечить переходником нужным , купленный товар .
спасибо !
• Курьер не сообщил, когда приедет
• Курьер приехал не в то время
• Не предупредили о переносе даты
Комментарий:
Магазин никак не отреагировал на зашершавевший доставки и на потерянное время. Мой подарок сорвался. Мне ответили спустя «год» - доставка в течение дня, ждите. Яндекс никак не среагировал на это.
• Привезли не то или не все товары
• Курьер был невежлив
• Курьер приехал не в то время
Комментарий:
Собственно все мои галочки полностью описывают ситуацию, наверное лишь только к курьеру претензий не так много (у него мог быть просто не удачный день) и связь у него плохая.
• Привезли не то или не все товары
• У курьера не было сдачи
Комментарий:
Курьер не дал сдачу 10 рублей. Это ко всему тому сколько нервов мне потрепал сам продавец Xiacom.ru которые выслали планшет CN вместо Global. 10 рублей мелочь, но продавец выбесил, это им маленькая месть плюсом к плохому отзыву и к жалобе на магазин.
Под видом версии Global был предложен к выкупу товар версии China за стоимость Глобальной версии, без возможности вскрыть упаковку и проверить комплектность перед оплатой. Во время телефонного звонка продавцу в момент самовывоза помощь и консультация не оказана, хамский стиль общения оператора, отсутствие понимания ситуации. Фотоматериалы зафиксированы.
Xiacom, здравствуйте. Вопрос решили, но пришлось искать контакты, писать на почту. В чате ответили, когда уже договорились довезти с представителем магазина. Номер телефона, указанный в накладной молчал. Так и не дозвонился
Xiacom, здравствуйте. Вопрос решили, но пришлось искать контакты, писать на почту. В чате ответили, когда уже договорились довезти с представителем магазина. Номер телефона, указанный в накладной молчал. Так и не дозвонился
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