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доставленный товар не соответствует описанию:
1- частота обновления 60гц а не 120гц как заявлено
2- гравировка на крышке говорит о том что модель не 23/24 года, а 22 года
3- в описании указано 14 pro, а привезли 14 pro S
4- коробка была вскрыта до получения
5- win 11 домашняя а не 11 pro
в итоге просто потраченное время, так как на предложение поменять ноутбук продавец ответил - только возврат
Добрый день в ответ на отзыв поясняем следующее
Относительно ноутбуков - он приезжает из китая без русской гравировки и Windows на китайском языке.
естественно вскрывается коробка для гравировки нанесеняи русского языка , а также устанавливается официальный windows , а ключ подтягивается из материнской платы и активируется на сервере microsoft автоматически - это делаем не мы.
Относительно модельного ряда и частоты обновления экрана - это наше упущение, но Вы также не отметили что вместо i5 Вам привезли i7 процессор и мощнее начинку ,
Перед тем как критиковать разберитесь что покупаете -ноутбуки XIAOMI производят только для внутреннего китайского рынка , а в России их адаптируют.
Также при курьере выделяется 15 минут на проверку товара, чтобы ознакомиться с тем, что приобретаете.номенклатура также изменена в товарном чеке была. Вопросов при получении не было.
С учетом вышеизложенного в возврате было одобрено , так как нужного не было, По закону товар не является крупногабаритным ст. 18 ЗоЗПП . Покупатель обязуется передать его самостоятельно в подобных ситуациях передать продавцу.
Очень жаль, что сложилось негативное впечатление о нашем магазине.
Добрый день в ответ на отзыв поясняем следующее
Относительно ноутбуков - он приезжает из китая без русской гравировки и Windows на китайском языке.
естественно вскрывается коробка для гравировки нанесеняи русского языка , а также устанавливается официальный windows , а ключ подтягивается из материнской платы и активируется на сервере microsoft автоматически - это делаем не мы.
Относительно модельного ряда и частоты обновления экрана - это наше упущение, но Вы также не отметили что вместо i5 Вам привезли i7 процессор и мощнее начинку ,
Перед тем как критиковать разберитесь что покупаете -ноутбуки XIAOMI производят только для внутреннего китайского рынка , а в России их адаптируют.
Также при курьере выделяется 15 минут на проверку товара, чтобы ознакомиться с тем, что приобретаете.номенклатура также изменена в товарном чеке была. Вопросов при получении не было.
С учетом вышеизложенного в возврате было одобрено , так как нужного не было, По закону товар не является крупногабаритным ст. 18 ЗоЗПП . Покупатель обязуется передать его самостоятельно в подобных ситуациях передать продавцу.
Очень жаль, что сложилось негативное впечатление о нашем магазине.
К доставке нет претензий, но сами насадки ужасные, после первой же чистки выглядят, как после пол года успользования. Колпачки не подходят, очень большие, поосто висят сверху насадки....Цена у насадок как оригинал, но это явно копия, причём очень плохая.
Курьер после просьбы перевести ему на карту так как нет налички выхватил заказ и пошел в машину чтобы уезжать. Попросили его подождать и сказали что сейчас вынесем наличку. Первый раз сталкиваемся с таким хамским отношением
нам очень жаль,что вам пришлось столкнуться с данным инцидентов . Мы обязательно разберемся в данном вопросе
нам очень жаль,что вам пришлось столкнуться с данным инцидентов . Мы обязательно разберемся в данном вопросе
Читать дальше
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