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Забирал в пункте выдачи Ozon, и они вообще забыли, что могут быть заказы, совершённые в магазинах через Яндекс.Маркет. В итоге, пришлось долго разбираться, где мой заказ. Со стороны WITE поддержка отработала хорошо, и проблема скорее на стороне сотрудников пункта выдачи, но эти вопросы стоит решать заранее
Хорошие цены. Вернули деньги за сбойный процессор.
Недостатки:
Деньги вернули по чеку, что на 2к дешевле чем нынешняя стоимость. Для обмена на такой же (на сайте был в наличии) предложили подождать еще 20 дней. И это после ожидания гарантийки в 40 дней...
Комментарий:
Попался мне R5 2600, со сбоем на PCI-e 3.0, сам по себе брак на проце редкость, а это прям джекпот!!! Я его проверил на след день после покупки в стенде и отправил на месяц на полку. Потом еще месяц не мог понять почему комп сбоит. Потом стабилизировал переключив PCI-e на 2. В итоге в гарантийку пошел только через 8 месяцев.
При всех недостатках, как человек общавшийся с гарантийками более 5 магазинов (все не вспомню), в целом сносно. Фактически меня вынудили забирать 8к отданные за R5 2600 в прошлом августе, ибо одолжил я сменный проц на полтора месяца.
Почему 4, а не 1? Я вообще ожидал, что мне проц просто почистят от остатков термопасты и заявят что проц ок, он же запускается и любой стресс тест проходит! Но раз признали браком, значит кто-то заморочился и проверил мою писульку с описанием проблемы!
ПС: Но все же завязывайте ставить 5 за доставленный и не бракованный товар! Это был тоже не первый мой заказ тут. Первый для меня лично просто, все предыдущие девайсы исправно работают до сих пор.
Заказал без затруднений, доставили вовремя, всё правильно, без каких бы то ни было проблем, несмотря на предновогоднюю суету.
Недостатки:
Сайт, скажем честно, передаёт привет из 2000-х. И оплату карточками при доставке не принимают, только наличные, это очень большой минус, для меня перевешивающий многие плюсы.
Комментарий:
Копаться в их сайте, чтобы найти что-то нужное я бы не стал, но спасибо Маркету, узнал, что нужное мне у них есть и почти без приключений заказал. Опасался, что с таким интерфейсом и обслуживание будет соответствующим, но, к счастью, не угадал, всё привезли вовремя, зря не доставали, на вопрос, заданный в комментариях к заказу, при звонке ответили без напоминания, в общем, молодцы.
Хороший ассортимент, много что покупал в этом магазине.
Адекватная и точная работа службы поддержки как по телефону, так и по переписке.
Низкие цены.
Недостатки:
Дизайн и работа сайта. То товар не добавляется в корзину, то его не удалить.
Комментарий:
Заказывал из последнего видяху и переходник. Долго пытался добавить в корзину переходник - ничего не выходило. Дозвонился до поддержки, молодой человек мне помог собрать заказ и всё оформил. Договорились на одно число, но за день до него, пришла смс, что можно уже забрать. Написал в чат, там мне подтвердили, что всё уже в ПВЗ. Повезло.
Низкие цены. Покупал не раз, успешно. Нормальный низкобюджетный магазин с особенностями.
Недостатки:
Позвонил оформить доставку по существующему заказу на завтра. Сотрудник записала мою заявку и пообещала, что с мной свяжутся. Увы. Через два часа я позвонил сам и выразил беспокойство. На что мне было сказано, что, мол, чего я хочу, когда я позвонил за 15 минут до конца рабочего дня. Я объяснил ситуацию с доставкой, и опасения, что завтра я буду вынужден уже заказывать срочную доставку, но менеджер мне никак не помогла.
На следующий день мне позвонил молодой человек и, как ожидалось, предложил оформить доставку уже на день, следующий за этим, либо срочную на сегодня за доп. плату.
В итоге, купил в тот же день у их конкурентов с доставкой по более привлекательной цене.
Комментарий:
"оплата картой временно невозможна" у них вот уже года три как.
Готовьте наличку! Карты в пункте самовывоза не принимают .
3 года назад, Санкт-Петербург
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