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Дату доставки переносили 4! раза! В чем проблема сразу указать правильную дату доставки? Ладно выходные, но в будние приходится отпрашиваться с работы ради того, чтобы принять заказ. А заказ не привозят. Наплевательское отношение.
Добрый день! Приносим извинения за то, что вам пришлось долго ждать заказ. Служба доставки Яндекса сама определяет дату поставки, мы не можем на это повлиять.
Добрый день! Приносим извинения за то, что вам пришлось долго ждать заказ. Служба доставки Яндекса сама определяет дату поставки, мы не можем на это повлиять.
Здравствуйте, так как коробки с компьютерными креслами комплектует сам производитель "Метта", недостающий комплект метизов вам отправит так же сам производитель. Приносим свои извинения за доставленные неудобства.
Здравствуйте, так как коробки с компьютерными креслами комплектует сам производитель "Метта", недостающий комплект метизов вам отправит так же сам производитель. Приносим свои извинения за доставленные неудобства.
Привезли не тот товар, покупка была с промокодом, сообщил о проблеме, хотел обменять товар на нужный, но сказали, что такой возможности не предусмотрено и что мне нужно вернуть товар и заказать по новой, а промокод мне вернут как только я верну старый товар. В итоге при возврате товара мне никто не написал, я обратился на почту, ответа не последовало. Я написал в чат на сайте, там мне сказали, что промокод мне никто не обещал, после предоставления скриншотов заверили, что скоро разберутся и напишут на почту, но опять никто не написал. Тогда я позвонил в поддержку по телефону, опять сказали что все передали коллегам и в 48 часов все решиться. 48 часов прошло, проблема так и не решена. В итоге сижу уже неделю без нужного мне товара и с кучей потраченного времени на запросы в поддержку и возвраты, ужасное отношение.
Здравствуйте, вместо металлической рамы вам отправили пластиковую. Это был пересорт производителя, мы приносим вам свои извинения. В случае пересорта мы всегда просим покупателя сделать возврат через службу Яндекса и всегда возвращаем деньги. По поводу промокода вам должна ответить служба поддержки Яндекса, попробуйте создать обращение еще раз.
Здравствуйте, вместо металлической рамы вам отправили пластиковую. Это был пересорт производителя, мы приносим вам свои извинения. В случае пересорта мы всегда просим покупателя сделать возврат через службу Яндекса и всегда возвращаем деньги. По поводу промокода вам должна ответить служба поддержки Яндекса, попробуйте создать обращение еще раз.
Здравствуйте! Вы заказывали: "Кофе растворимый Jacobs Monarch Hazelnut, сублимированный, стеклянная банка, 95г"
В названии "Hazelnut", то есть "фундук".
Здравствуйте! Вы заказывали: "Кофе растворимый Jacobs Monarch Hazelnut, сублимированный, стеклянная банка, 95г"
В названии "Hazelnut", то есть "фундук".
Задержали доставку заказа на 3 дня.
Товарная упаковка (картонная коробка корпуса для ПК) очень сильно повреждена: сильно помята и насквозь пробита с двух сторон, пробитые части небрежно заклеены скотчем. Причем повреждена она была еще до отправки, т.к на упаковочной пленке, которой была обернута коробка, нет никакого намека на повреждения.
К курьеру вопросов нет, он свою работу выполнил на 5, а вот к магазину, который продает товар в ушатанной в хлам упаковке - есть.
По сути, мне продали уцененный товар.
Комментарий:
Похоже, торгуют уцененным товаром. Если нужен гарантированно новый товар, то не рекомендую рисковать у них покупать.
Товар на первый взгляд не пострадал, разве что есть слабо заметные царапины в местах, где была пробита коробка.
• Курьер не сообщил, когда приедет
• Упаковка повреждена
• Заказ доставили не в тот день
• Не предупредили о переносе даты
• Курьер был без маски
2 года назад
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В итоге сижу уже неделю без нужного мне товара и с кучей потраченного времени на запросы в поддержку и возвраты, ужасное отношение.","pro":null,"contra":"Привезли не то или не все товары","type":0,"delivery":null,"deliveredBy":0,"orderId":"147753728","votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"175571043":{"entity":"review","id":"175571043","isCpa":true,"recommend":false,"shopId":1183253,"userId":339281503,"anonymous":0,"created":1668610904832,"averageGrade":1,"comment":"Мда. 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