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Если что-то с купленной техникой в этой магазине случится, либо вы захотите вернуть некачественный товар обратно - готовьтесь пройти кучу сопративления представителей этого магазина.Уже при звонке в магазин консультанты хамски старается дать понять, что ты уже купил товар и это твоя проблема.
Клиентского сервиса нет.
Оплата картой нет.
В общем, магазин не рекомендую.
Ремонт и возврат товара осуществляется в полном соответствии с Законом о защите прав потребителя. Оплаты картой действительно нет, о чем мы обязательно предупреждаем покупателей во время подтверждения заказа. Приносим свои извинения за неудобство, с консультантами будет проведена соответствующая беседа.
Ремонт и возврат товара осуществляется в полном соответствии с Законом о защите прав потребителя. Оплаты картой действительно нет, о чем мы обязательно предупреждаем покупателей во время подтверждения заказа. Приносим свои извинения за неудобство, с консультантами будет проведена соответствующая беседа.
Магазины вроде бы в удобных местах, да. Других достоинств по сравнению с другими магазинами не вижу.
Недостатки:
Заказал телефон, приехав в магазин попросил включить аппарат и посмотреть - на что мне заявили, что осмотр только после оплаты! На мое удивление начали нести какую-то ахинею про то, что не будут снимать пленку и т.д. и прочее. Были посланы лесом вместе с заказом - когда тебе пытаются впарить кота в мешке уже все ясно с работой магазина.
Комментарий:
Очередные мошенники, которых нынче развелось - не счесть.
Действительно, в нашем магазине, в том случае, если нет витринных образцов, осмотр телефона производится после оплаты. Но если обнаруживается брак, то телефон тут же меняют или возвращают деньги. Приносим свои извинения за неудобства.
Действительно, в нашем магазине, в том случае, если нет витринных образцов, осмотр телефона производится после оплаты. Но если обнаруживается брак, то телефон тут же меняют или возвращают деньги. Приносим свои извинения за неудобства.
Отказались продавать Samsung s10e "по техническим причинам", аннулировали резерв. Настоящая причина - доллар сегодня подрос, и они решили купленные по старым ценам телефоны начать продавать подороже, не гнушаясь аннулированием заказов.
Заказ не доставили. На следующий день когда позвонил в магазин сказали что курьер звонил в дверь, звонил мне и ничего, хотя я был дома. В общем не советую заказывать доставку в этом магазине. Плюс на следующий день мой заказ уже продали другому.
Заказала на Кирочной наушники Honor Flypods Pro, с доставкой почти 8000 вышли. Время работы оказалось в два раза меньше заявленного производителем.
При сдаче в сервис мне сказали, что 1.5 часа прослушивания музыки - это нормальное время работы, хотя я не слушаю громко и телефон всегда рядом лежит.
Сказали, что тестировать будут неделю, через неделю тишина. Когда позвонили им, оказалось, что тест до 10 рабочих дней занимает.
Отвратительный сервис, мечтаю уже забрать деньги и больше никогда сюда не возвращаться.
Из достоинств, только то, что лет более 10 назад на Кирочной мне вернули деньги за сломавшийся гарантийный планшет очень быстро и без нервотрепки!
Недостатки:
Нарушение закона о защите прав потребителей!!! Продавец не разрешает вскрыть товар и осмотреть его перед покупкой, что прямо противоречит ЗоЗПП!!! Взамен обещают вернуть деньги если после оплаты и осмотра, если будут выявлены недостатки. Но что бы они не обещали ЗАКОННЫЕ ПРАВА граждан они нарушают и не стесняются этого.
Комментарий:
Я больше не буду покупать ничего в магазинах этой сети. И вам не советую!!! Видимо скатилась конторка...
Не вижу как тут прикрепить фото из чата на их сайте, где так же не скрывая оператор говорит мне, что нельзя вскрывать коробку и осматривать товар до оплаты.
Техника серая, гарантия от самого магазина и их же техническое обслуживание, так что вас будут морозить, чтоб не менять товар или не вернуть деньги. Больше у них ничего не закажу.
4 года назад, Санкт-Петербург
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