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• Курьер был невежлив
• Курьер приехал не в то время
Комментарий:
Доставку задержали на час, привезли в 22 часа вместо 18:00 до 21:00, выгрузили плиту на полдороги от двери, двое стариков 64 и 73 лет тащили её 20 метров по снегу. Вот и все что я хотел написать спасибо.
Доставку пришлось разыскивать, появились только в 9 вечера после часовой переписки с продавцом, причем, комментарий к заказу, где была важная для них информация, прочитать даже не удосужились, хотя я на это обращала внимание дважды! Гарантийный талон на технику НЕ привезли вообще, а в договоре на покупку оно прописано отдельным пунктом. По этому поводу связалась с продавцом, сказали, что можно к ним обращаться, если что по гарантии, но документов на это нет.
Добрый день ! Разыскивать как раз пришлось Вас , комментарий который Вы оставили с важной информацией очень бы помог если бы номер телефона был указан полностью, Вами был указан номер в котором не хватало одной цифры и при Всем при этом также было указано что нужно звонить на номер телефона так как домофон не работает. Но ни чего страшного , курьерский экипаж надо отдать им должное в день доставки была жуткая метель, 10 бальные пробки и служба поддержки магазина , разгадали этот квест доставили заказ точно в сроки ,в целостности и сохранности. Продавец не говорил Вам что нет документов , гарантия действует по чеку с момента покупки , срок гарантии 2 года ,чек электронный приходит на почту и по гарантии можно обращаться как напрямую а магазин или в службу поддержки ЯМаркета. Спасибо за покупку, всегда на связи и рады помочь с любым вопросом . С Уважением, ТехникаДома
Добрый день ! Разыскивать как раз пришлось Вас , комментарий который Вы оставили с важной информацией очень бы помог если бы номер телефона был указан полностью, Вами был указан номер в котором не хватало одной цифры и при Всем при этом также было указано что нужно звонить на номер телефона так как домофон не работает. Но ни чего страшного , курьерский экипаж надо отдать им должное в день доставки была жуткая метель, 10 бальные пробки и служба поддержки магазина , разгадали этот квест доставили заказ точно в сроки ,в целостности и сохранности. Продавец не говорил Вам что нет документов , гарантия действует по чеку с момента покупки , срок гарантии 2 года ,чек электронный приходит на почту и по гарантии можно обращаться как напрямую а магазин или в службу поддержки ЯМаркета. Спасибо за покупку, всегда на связи и рады помочь с любым вопросом . С Уважением, ТехникаДома
Доставка стояла только на число, по времени непонятно, целый день дома надо сидеть ждать доставку. Никто не предупредил заранее о доставке, хорошо что я это время было дома.
Добрый день!
Доставка была запланирована заранее , дата доставки была известна заранее , курьер приехал без опозданий, точно в срок!
С уважением
ТехникаДома
Добрый день!
Доставка была запланирована заранее , дата доставки была известна заранее , курьер приехал без опозданий, точно в срок!
С уважением
ТехникаДома
Очень плачевно, что я очень долго ждал товар, а он еще и пришёл позже назначенной даты. Но к сотрудникам Яндекс Маркета нет вопросов. Исключительно виновата служба доставки DPD
Все отлично в результате, но нервы попортили, 3 раза переносили дату доставки. А товаром и курьером довольна.
Год назад
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