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Наушники привезли не того цвета, хотя в чеке он указан. И на коробке видно, что не тот цвет!!!
В комплекте нет обещанного чехла, хотя место для него в коробке очевидно прослеживается!!!!
Марина, добрый вечер! Очень жаль, что наш магазин стал виновником сложившейся ситуации . Менеджер ошибся с цветом при отгрузке товара. Готовы доставить наушники изначально выбранного Вами цвета в любое удобное для Вас время.
По поводу чехла для наушников. Искали информацию на разных источниках, смотрели обзоры о данной модели. Действительно видно, что есть пустое отверстие в коробке. Но ни на одном ролике не увидели кейса для наушников. Видимо, производителем кейс в комплекте не предусмотрен. Упаковка наушников была полностью опечатана в заводском блистере. Открывалась при Вас. Третьи лица не могли извлечь какие-либо комплектующие.
Просим Вас связаться с нами по номеру 988-31-42, для согласования времени и адреса доставки.
Марина, добрый вечер! Очень жаль, что наш магазин стал виновником сложившейся ситуации . Менеджер ошибся с цветом при отгрузке товара. Готовы доставить наушники изначально выбранного Вами цвета в любое удобное для Вас время.
По поводу чехла для наушников. Искали информацию на разных источниках, смотрели обзоры о данной модели. Действительно видно, что есть пустое отверстие в коробке. Но ни на одном ролике не увидели кейса для наушников. Видимо, производителем кейс в комплекте не предусмотрен. Упаковка наушников была полностью опечатана в заводском блистере. Открывалась при Вас. Третьи лица не могли извлечь какие-либо комплектующие.
Просим Вас связаться с нами по номеру 988-31-42, для согласования времени и адреса доставки.
Ждала курьера к 16:00. Курьер позвонил в 17:30, сказал, что сможет доставить только к 22:00. Я попросила пораньше. Курьер ответил, что постарается, на всякий случай время с запасом сказал. В 21:55 снова позвонил и сказал, что заказ привезёт через час двадцать (учитывая предыдущие опоздания, я накинула ещё 10мин. И по расчётам посылка должна была приехать ко мне в 23:30). Курьер приехал на следующий день, а точнее в 00:05. Я первый раз сталкиваюсь с такой доставкой и лучше бы Деливери заказала. Если у вас курьеры не справляются с работой, наймите дополнительных работников. Я планировала вечером сделать работу на новом телефоне, а теперь мне придётся работать ночью. Спасибо, Яндекс.
Добрый день!
Благодарю Вас за отзыв.
Мы разберёмся в причинах произошедшего и примем меры, что бы исключить подобные ситуации.
Искренне сожалею и приношу Вам извинения за причинённые неудобства.
Добрый день!
Благодарю Вас за отзыв.
Мы разберёмся в причинах произошедшего и примем меры, что бы исключить подобные ситуации.
Искренне сожалею и приношу Вам извинения за причинённые неудобства.
Хотел заказать ноут, оказалось, что характеристики совсем не те, сваливают всё на ошибку на яндекс.маркете, хотя ошибка - на их собственном сайте.
Комментарий:
Есть впечатление, что пытаются сбагрить отвратный ноут на pentium 7505 под видом двух других моделей - описание на самом сайте не соответствует действительности, хотите - проверьте сами. https://tehnozona.spb.ru/catalog/noutbuki/hp/
Благодарим Вас, что Вы выбрали компанию Технозона. Спасибо за Ваш отзыв. Сожалеем что произошла накладка с названием товара на сервисе яндекс.маркет.
С Уважением, команда Технозона
Благодарим Вас, что Вы выбрали компанию Технозона. Спасибо за Ваш отзыв. Сожалеем что произошла накладка с названием товара на сервисе яндекс.маркет.
С Уважением, команда Технозона
Очень привлекательная цена, если бы не одно "НО", но об этом ниже...
Недостатки:
Всё бы ничего, но вы либо осознанно вводите людей в заблуждение ("отличный" маркетинг) либо кто-то нормально так недоглядел за сайтом, а именно:
В перечне магазинов и пунктов выдачи под каждым пунктом красными буквами написано "оплата только наличными" и это нормально, дело ваше, главное, что предупредили...НО в этом же списке у вас числится магазин на Пионерской, где эта надпись отсутствует. Приходим в магазин и нам с улыбкой сообщают, что оплатить мы можем только наличкой..."ну ладно, можем в порядке исключения принять оплату и по карте" и называют цену на 8% дороже.
Остаётся "послевкусие" шараги....
Добрый день!
Наша команда проводит проверку по данному инциденту. К сожалению, Вы не указали никаких данных о заказе. Прошу Вас прислать номер заказа и Ваш номер телефона в ответном комментарии. Мы обязательно разберёмся в данном вопросе, компенсируем Ваше неудобство и постараемся сделать всё возможное, чтобы вернуть Ваше доверие. Ждём от Вас обратной связи.
Добрый день!
Наша команда проводит проверку по данному инциденту. К сожалению, Вы не указали никаких данных о заказе. Прошу Вас прислать номер заказа и Ваш номер телефона в ответном комментарии. Мы обязательно разберёмся в данном вопросе, компенсируем Ваше неудобство и постараемся сделать всё возможное, чтобы вернуть Ваше доверие. Ждём от Вас обратной связи.
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