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Добрый день. Пришел не комплект товара. В описании были указаны силиконовые ножки у терки, но их не оказалось. К сожалению, терка без них неустойчива и бесполезна.
В наборе должен идти станок Gillette и 2 лезвия на станок) станок есть лезвий нет) как будто вынули))) плюс не все насадки на сам станок Braun лежали на своих местах)
не хватает детали в товаре ,телескопической железной трубки ,в общем то очень существенная деталь пылесоса, как быть ? где искать? Что вообще происходит ,коробка была упакована в полиэтилен и сама закрыта ... трубки нет ...
В целом товар рабочий, но не работает лампочка. Покупал у продавца со скидкой, и не понятно - то ли изначально был брак или БУ (но нигде про это не говорилось), то ли сломали при перевозке. Но возвращать уже не буду, поработает и так.
В назначенный день доставки прождали курьера весь день, он проехал 2 раза мимо адреса (если верить его перемещениям по отслеживанию курьера) в итоге не успел доставить до 22 вечера ( в 23 часа написали, что доставка переносится на другую дату). В назначенную дату в чате поддержки меня уверили, что доставка будет, опять прождали весь день и оказалось, что в этот день вообще машины не было, доставку опять перенесли. В третий день доставки вновь прождали весь день, по отслеживанию опять был рядом дважды, проезжал мимо и чудо - наконец-то нам позвонили, что курьер едет к нам ( только время было 22 часов, но хотя бы доставили.
Упаковка целая, товар не поврежден.
Наладьте пожалуйста свою логистику, курьеры ездят хаотично, могут сделать пару доставок в одном районе, уехать в другой, а потом вновь вернуться в первый.
По ощущениям коробка была вскрыта , нет кассет дополнительных для станка, насадки все разбросаны по коробке. Отдала не малые деньги в ответ получили какой-то трэш!
Здравствуйте! Нам очень жаль, что Вы столкнулись с этим. Напишите, пожалуйста, на почту mk@rmplus.ru и мы попробуем исправить ситуацию.
Здравствуйте! Нам очень жаль, что Вы столкнулись с этим. Напишите, пожалуйста, на почту mk@rmplus.ru и мы попробуем исправить ситуацию.
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