Яндекс Маркет
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ЯндексЯндекс
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Рейтинг магазина

4,9
Рейтинг: 1Рейтинг: 2Рейтинг: 3Рейтинг: 4Рейтинг: 5
рейтинг за 3 месяца
77
 оценок
за 3 месяца
451
 оценка
за все время
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Инкогнито 7781
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
К доставке претензий нет. А наушник перестал работать через неделю. Попробую перезаказать, хотя читала что у вас вернуть или обменять невозможно. Вы находите 100 причин, чтобы отказать. Деньги на ветер. Это мой последний заказ у вас!
4 месяца назад
Комментарий 169982937
PRO HARD AND SOFT
Ответ официального представителя магазина
Доброго дня. Очень печально, что у Вас перестал работать наушник. Это действительно большая редкость. Также удивительно читать про подход к отказам. Да, они есть. И их не 100. Самая частая причина, когда спустя значительное время пользования покупатель заявляет о желании вернуть Наушники. Которые, к слову, везде приравниваются к предметам личной гигиены. В этом случае мы, что очевидно, не видим причин для возврата. Уж поверьте, желающие таким образом получить свое весьма настойчивы и независимо от результата обязательно высказывают свое Единственно верное мнение. Которое, к слову, мы не пытаемся всяческими способами вычеркнуть из ленты оценкок. А вот неработающий или бракованный товар мы стремимся обменять. Да и своевременный возврат через Маркет мы ни разу не оспаривали. Что же касается брака, мы больше не работаем с марками и поставщиками, где брак статистически превышает 1%. С Вашим случаем мы непременно разберемся в ближайшее время.
Доброго дня. Очень печально, что у Вас перестал работать наушник. Это действительно большая редкость. Также удивительно читать про подход к отказам. Да, они есть. И их не 100. Самая частая причина, когда спустя значительное время пользования покупатель заявляет о желании вернуть Наушники. Которые, к слову, везде приравниваются к предметам личной гигиены. В этом случае мы, что очевидно, не видим причин для возврата. Уж поверьте, желающие таким образом получить свое весьма настойчивы и независимо от результата обязательно высказывают свое Единственно верное мнение. Которое, к слову, мы не пытаемся всяческими способами вычеркнуть из ленты оценкок. А вот неработающий или бракованный товар мы стремимся обменять. Да и своевременный возврат через Маркет мы ни разу не оспаривали. Что же касается брака, мы больше не работаем с марками и поставщиками, где брак статистически превышает 1%. С Вашим случаем мы непременно разберемся в ближайшее время.
Комментарий 169986446
PRO HARD AND SOFT
Ответ официального представителя магазина
Прошу Вас обратиться в поддержку маркета. Они свяжутся с нами и по Вашему запросу передадут наши или Ваши контакты. Мы со своей стороны более не имеем никакого варианта инициировать связь с покупателем по этому заказу.
Прошу Вас обратиться в поддержку маркета. Они свяжутся с нами и по Вашему запросу передадут наши или Ваши контакты. Мы со своей стороны более не имеем никакого варианта инициировать связь с покупателем по этому заказу.
Чащин Андрей
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Отлично, так продолжайте
Год назад
Комментарий 162201469
PRO HARD AND SOFT
Ответ официального представителя магазина
Спасибо за отзыв. Сделаем все, чтобы в дальнейшем только пятерки
Спасибо за отзыв. Сделаем все, чтобы в дальнейшем только пятерки
Misha
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Все отлично. Стандартный пункт выдачи, ничего особенного, поэтому не 5 звезд. Доставка вовремя.
Год назад
Комментарий 161530708
PRO HARD AND SOFT
Ответ официального представителя магазина
Добрый день. Спасибо за отзыв. Мы - не пункт выдачи. Как магазин желаем удовольствия от покупок.
Добрый день. Спасибо за отзыв. Мы - не пункт выдачи. Как магазин желаем удовольствия от покупок.
Ещё 448 человек поставили магазину оценку, но ничего не написали о нём
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