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• Курьер приехал не в то время
• Заказ доставили не в тот день
• Не предупредили о переносе даты
Комментарий:
Продавец не выходил на связь. Заказ доставлен с опозданием.
Компенсацию никто не предложил, а оператор Яндекс маркета сказал, что не предоставит компенсации.
День добрый. Сожалеем, что вы столкнулись с подобной ситуацией, пожалуйста, свяжитесь с нами для решения вопроса о возврате или компенсации, к сообщению прикрепите фото полученного товара.
День добрый. Сожалеем, что вы столкнулись с подобной ситуацией, пожалуйста, свяжитесь с нами для решения вопроса о возврате или компенсации, к сообщению прикрепите фото полученного товара.
Дмитрий, сожалеем, что вы остались не довольны. Заказ был доставлен в ПВЗ без задержек. Пункт выдачи был изменен по техническим причинам со стороны курьерской компании, о чем заранее уведомляется в чате приложения. Просим простить за доставленные неудоства.
Дмитрий, сожалеем, что вы остались не довольны. Заказ был доставлен в ПВЗ без задержек. Пункт выдачи был изменен по техническим причинам со стороны курьерской компании, о чем заранее уведомляется в чате приложения. Просим простить за доставленные неудоства.
• Привезли не то или не все товары
• Курьер был невежлив
Комментарий:
Во первых, курьер приехал, нахамил при встрече, во вторых цена за один флакон слишком дорогая, когда там указано было, что за такую цену будет 24шт должно было быть, мне привезли только один, еще при этом нахамили!
Ольга, день добрый. Сожалеем, что вы столкнулись с подобной ситуацией. Как сообщали в чате, к курьеру были применены меры дисциплинарного взыскания. Размещение по данной позиции сняли. Возврат товара был оформлен.
Ольга, день добрый. Сожалеем, что вы столкнулись с подобной ситуацией. Как сообщали в чате, к курьеру были применены меры дисциплинарного взыскания. Размещение по данной позиции сняли. Возврат товара был оформлен.
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