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Добрый день. Мы искренне сожалеем, что Вам пришлось отказаться от товара. Вы имеете полное право посмотреть и проверить товар на работоспособность в ПВЗ перед покупкой, в случае обнаружения брака, Вы можете отказаться от него на месте.
Добрый день. Мы искренне сожалеем, что Вам пришлось отказаться от товара. Вы имеете полное право посмотреть и проверить товар на работоспособность в ПВЗ перед покупкой, в случае обнаружения брака, Вы можете отказаться от него на месте.
Очки упакованы даже слишком надёжно, замотаны в пупырку и заклеены скотчем. Распаковывать не удобно. В этом пункте выдачи получаю заказы регулярно, всегда все быстро. К доставке есть претензии - обещали, что заказ будет в пункте выдачи к 14:00, по факту машина прибыла только в ~16:10.
• Товары надёжно упакованы
• Была возможность проверить товар
• Пункт выдачи легко найти
• Было просто забрать заказ
• Заказ был в пункте выдачи в назначенный день
Комментарий:
Все хорошо, товар надежно упакован был, солнцезащитные очки пришли с футляром и с чехлом, НО не было ярлычков (так называемый паспорт очков), и не было специальной салфеточки для очков, в комплекте это должно было быть обязательно, т.к. у данной фирмы очков это идёт комплектом к самим очкам.
Здравствуйте! Нам очень жаль, что товар пришёл в таком состоянии. Мы являемся поставщиком и к сожалению, после поступления на склад ЯМ, мы не можем повлиять на условия перевозки и хранения товара. Пожалуйста, обратитесь в службу поддержки Яндекс Маркет.
Здравствуйте! Нам очень жаль, что товар пришёл в таком состоянии. Мы являемся поставщиком и к сожалению, после поступления на склад ЯМ, мы не можем повлиять на условия перевозки и хранения товара. Пожалуйста, обратитесь в службу поддержки Яндекс Маркет.
К товару и доставке никаких претензий. Но, хотелось бы более понятное описание и фото , когда однозначно понимается для какой модели телефона конкретно, подойдет чехол.
Добрый день. Сожалеем, что Вам пришлось столкнуться с данной неприятностью. Как поставщик, мы не влияем на доставку товара. Просим обратиться в службу поддержки Яндекс Маркет.
Добрый день. Сожалеем, что Вам пришлось столкнуться с данной неприятностью. Как поставщик, мы не влияем на доставку товара. Просим обратиться в службу поддержки Яндекс Маркет.
Добрый день. Сожалеем, что Вам пришлось столкнуться с данной неприятностью. Как поставщик, мы не влияем на доставку товара. Обратитесь пожалуйста в службу поддержки Яндекс Маркет. Спасибо за покупку и выбор нашего магазина.
Добрый день. Сожалеем, что Вам пришлось столкнуться с данной неприятностью. Как поставщик, мы не влияем на доставку товара. Обратитесь пожалуйста в службу поддержки Яндекс Маркет. Спасибо за покупку и выбор нашего магазина.
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