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• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
• Не было проблем с оплатой
Комментарий:
Холодильник не соответствует описанию продавца, в разделе "характеристики" ошибка, реальная ширина холодильника 59, высота 196 см. За это снимаю звезду, я думала, что покупаю холодильник шириной 64 см и высотой 200.
Очень вежливый и приятный курьер, занёс холодильник в кухню и после распаковать, большое спасибо доставщику.
Заказал холодильник в этой фирме по самой низкой цене среди всех продавцов, причем только они согласились быстро доставить его на дачу ( у остальных- либо сильно дороже, либо по этому адресу нет доставки) Привезли все четко по времени, т.к. я специально туда приехал. При вскрытии заводской упаковки( через несколько часов после доставки) я обнаружил скол внутри морозильной камеры о чем сразу написал продавцу. На мое удивление продавец сразу предложил бесплатно заменить холодильник или компенсировать материально, что я и выбрал( скол очень маленький, видно криворукий сборщик на заводе). Деньки в течении часа перевели мне на карту, чему я очень рад. Спасибо Вам Огромное за такое отношение к клиенту, сразу видно, что ваш магазин дорожит репутацией! Удачи Вам! А насчет холодильника- у меня имеются два аналогичных этого производителя, которые работают уже более 10 лет, поэтому его и выбрал, тем более за такую цену аналогов нет.
Добрый день, Анастасия!
Благодарим Вас за отзыв! Мы стараемся предоставить нашим клиентам только самые качественные товары и лучший сервис.
С уважением, интернет-магазин ONLYBT!
Добрый день, Анастасия!
Благодарим Вас за отзыв! Мы стараемся предоставить нашим клиентам только самые качественные товары и лучший сервис.
С уважением, интернет-магазин ONLYBT!
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
• Не было проблем с оплатой
Комментарий:
Сервис вопросов не вызвал. Брал за наличку по цене ниже рынка. Машинки пока не подключил, внешне все ок.
Добрый день, Дмитрий!
Большое спасибо за Ваш отзыв! Мы очень рады, что Вы остались довольны нашими товарами и обслуживанием. Для нас очень важно, чтобы каждый клиент получал только положительные эмоции от сотрудничества с нами.
С уважением, интернет-магазин ONLYBT!
Добрый день, Дмитрий!
Большое спасибо за Ваш отзыв! Мы очень рады, что Вы остались довольны нашими товарами и обслуживанием. Для нас очень важно, чтобы каждый клиент получал только положительные эмоции от сотрудничества с нами.
С уважением, интернет-магазин ONLYBT!
Добрый день, Яна!
К сожалению, в нашем магазине не предусмотрен пункт выдачи, приносим извинения за данные неудобства.
С уважением, интернет-магазин ONLYBT!
Добрый день, Яна!
К сожалению, в нашем магазине не предусмотрен пункт выдачи, приносим извинения за данные неудобства.
С уважением, интернет-магазин ONLYBT!
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Не было проблем с оплатой
Комментарий:
Сняла одну звезду, так как не было возможность проверить товар. В остальном доставка на высшем уровне.
Добрый день, Наталья!
Спасибо за Ваш отзыв. Мы ценим Ваше доброе отношение и надеемся продолжать радовать Вас качественными товарами и отличным сервисом.
С уважением, интернет-магазин ONLYBT!
Добрый день, Наталья!
Спасибо за Ваш отзыв. Мы ценим Ваше доброе отношение и надеемся продолжать радовать Вас качественными товарами и отличным сервисом.
С уважением, интернет-магазин ONLYBT!
Добрый день, Вера!
Приносим искренние извинения за сложившиеся неудобства. Мы уже провели анализ и приняли все необходимые меры, чтобы предотвратить подобные ситуации в будущем.
С уважением, интернет-магазин ONLYBT!
Добрый день, Вера!
Приносим искренние извинения за сложившиеся неудобства. Мы уже провели анализ и приняли все необходимые меры, чтобы предотвратить подобные ситуации в будущем.
С уважением, интернет-магазин ONLYBT!
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