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Добрый день, Ирина.
Нам очень жаль, что Вы получили не то, что хотели. Мы сообщили Вам в чате поддержки, что это ошибка в карточке товара Яндекс. Просим прощения за доставленные неудобства.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Ирина.
Нам очень жаль, что Вы получили не то, что хотели. Мы сообщили Вам в чате поддержки, что это ошибка в карточке товара Яндекс. Просим прощения за доставленные неудобства.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман
Очень жаль, что так вышло, давайте попробуем решить это вместе. Вы обращались уже в поддержку Яндекс? Хочу обратить ваше внимание на то, что Вы ставите оценку магазину, но в данном случае логика работы такая, что магазин передает то количество товара, которое заказано Клиентом, а Яндекс уже занимается доставкой этого товара. Меньшее количество мест, позиций - попросту не принимается.
Напишите нам на почту, если у Вас остались вопросы: msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман
Очень жаль, что так вышло, давайте попробуем решить это вместе. Вы обращались уже в поддержку Яндекс? Хочу обратить ваше внимание на то, что Вы ставите оценку магазину, но в данном случае логика работы такая, что магазин передает то количество товара, которое заказано Клиентом, а Яндекс уже занимается доставкой этого товара. Меньшее количество мест, позиций - попросту не принимается.
Напишите нам на почту, если у Вас остались вопросы: msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день!
Нам очень жаль, что Вы получили не все товары. Но, мы передаем на Яндекс точное количество товаров, что указано в заказе, по-другому не принимают. Уточните, пожалуйста, Вам помогли с поиском камеры? Хотим посодействовать Вам, напишите нам на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день!
Нам очень жаль, что Вы получили не все товары. Но, мы передаем на Яндекс точное количество товаров, что указано в заказе, по-другому не принимают. Уточните, пожалуйста, Вам помогли с поиском камеры? Хотим посодействовать Вам, напишите нам на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман!
Мы очень хотим разобраться в ситуации, но, пока не понимаем, что случилось. Уточните, пожалуйста, что произошло? Будем рады получить ответ на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман!
Мы очень хотим разобраться в ситуации, но, пока не понимаем, что случилось. Уточните, пожалуйста, что произошло? Будем рады получить ответ на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Заранее уточняла, что мне нужна не вскрытая упаковка, т.к. покупаю наушники в подарок. Мне подтвердили, что упаковка целая. В итоге привезли вскрытую, при том как попало, обшарпанную. Просто к и позор!!! Как можно так безолаберно работать и плевать на клиентов???
Добрый день, Елена!
Нам очень жаль, что мы не оправдали ваши ожидания и подвели Вас. В чате мы предложили Вам решение, оно не подошло Вам, но с себя ответственность тем самым мы не снимаем.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Елена!
Нам очень жаль, что мы не оправдали ваши ожидания и подвели Вас. В чате мы предложили Вам решение, оно не подошло Вам, но с себя ответственность тем самым мы не снимаем.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день!
Проверил информацию по вашему заказу в личном кабинете, Вы заказали: Ноутбук Tecno Megabook T1 14.1″/16/SSD 512/серебристый, 14 дюймовый. Его мы Вам и привезли. Посмотрите, пожалуйста, "Мои заказы", что там написано? Сообщите нам, пожалуйста.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день!
Проверил информацию по вашему заказу в личном кабинете, Вы заказали: Ноутбук Tecno Megabook T1 14.1″/16/SSD 512/серебристый, 14 дюймовый. Его мы Вам и привезли. Посмотрите, пожалуйста, "Мои заказы", что там написано? Сообщите нам, пожалуйста.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Стас!
Мы очень хотим разобраться, помогите нам, пожалуйста. Расскажите, что пошло не так? Прошу Вас сообщить на почту msk14@nbcom.ru
С уважением, Михаил
Департамент по работе с клиентами NBComputers.ru
Добрый день, Стас!
Мы очень хотим разобраться, помогите нам, пожалуйста. Расскажите, что пошло не так? Прошу Вас сообщить на почту msk14@nbcom.ru
С уважением, Михаил
Департамент по работе с клиентами NBComputers.ru
По моему заказу 271477666 мне доставили не мой товар. Я заказывал KF548S38IBK2-32 32 ГБ DDR5. В заказе - комплект из двух модулей, каждый из которых по 16Gb. Мне пришла одна планка из 32 Gb и кодировка памяти другая - KF548S38IB-32. Поддержка предложила мне промокод чтобы я мог сделать другой заказ по той же цене. А не верный товар позднее вернуть. Жду обратную связь от претензионного отдела Яндекс.маркета.
Добрый день, Андрей!
Нам очень жаль, что доставили Вам такие неудобства. К сожалению, произошла ошибка в карточке товара. Вы можете оформить возврат в личном кабинете.
С уважением, Денис
Департамент по работе с клиентами NBComputers.ru
Добрый день, Андрей!
Нам очень жаль, что доставили Вам такие неудобства. К сожалению, произошла ошибка в карточке товара. Вы можете оформить возврат в личном кабинете.
С уважением, Денис
Департамент по работе с клиентами NBComputers.ru
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