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Добрый день, Ирина.
Нам очень жаль, что Вы получили не то, что хотели. Мы сообщили Вам в чате поддержки, что это ошибка в карточке товара Яндекс. Просим прощения за доставленные неудобства.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Ирина.
Нам очень жаль, что Вы получили не то, что хотели. Мы сообщили Вам в чате поддержки, что это ошибка в карточке товара Яндекс. Просим прощения за доставленные неудобства.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман
Очень жаль, что так вышло, давайте попробуем решить это вместе. Вы обращались уже в поддержку Яндекс? Хочу обратить ваше внимание на то, что Вы ставите оценку магазину, но в данном случае логика работы такая, что магазин передает то количество товара, которое заказано Клиентом, а Яндекс уже занимается доставкой этого товара. Меньшее количество мест, позиций - попросту не принимается.
Напишите нам на почту, если у Вас остались вопросы: msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман
Очень жаль, что так вышло, давайте попробуем решить это вместе. Вы обращались уже в поддержку Яндекс? Хочу обратить ваше внимание на то, что Вы ставите оценку магазину, но в данном случае логика работы такая, что магазин передает то количество товара, которое заказано Клиентом, а Яндекс уже занимается доставкой этого товара. Меньшее количество мест, позиций - попросту не принимается.
Напишите нам на почту, если у Вас остались вопросы: msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день!
Нам очень жаль, что Вы получили не все товары. Но, мы передаем на Яндекс точное количество товаров, что указано в заказе, по-другому не принимают. Уточните, пожалуйста, Вам помогли с поиском камеры? Хотим посодействовать Вам, напишите нам на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день!
Нам очень жаль, что Вы получили не все товары. Но, мы передаем на Яндекс точное количество товаров, что указано в заказе, по-другому не принимают. Уточните, пожалуйста, Вам помогли с поиском камеры? Хотим посодействовать Вам, напишите нам на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман!
Мы очень хотим разобраться в ситуации, но, пока не понимаем, что случилось. Уточните, пожалуйста, что произошло? Будем рады получить ответ на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Роман!
Мы очень хотим разобраться в ситуации, но, пока не понимаем, что случилось. Уточните, пожалуйста, что произошло? Будем рады получить ответ на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Впервые возвращаю заказ. Привезли не тот чехол(не тот цвет и главное нет кольца из-за которого я это заказала). Однако хочу выразить огромную благодарность сотрудникам, которые участвуют в возврате. Очень часто читаю негатив, о том как тяжело вернуть товар. Я вернула товар в пункт выдачи в день получения, без всякой бюрократии. А больше всего меня положительно поразило то, что вечером уже были возвращены деньги. Спасибо за оперативность. Но лучше конечно привозите товар, что бы его не возвращать.
Добрый день, Ольга
Нам жаль, что так вышло. Уже взяли в работу и разбираемся, где произошла ошибка.
С уважением, Михаил
Департамент по работе с клиентами NBComputers.ru
Добрый день, Ольга
Нам жаль, что так вышло. Уже взяли в работу и разбираемся, где произошла ошибка.
С уважением, Михаил
Департамент по работе с клиентами NBComputers.ru
Добрый день, Сергей
Благодарим Вас за обратную связь, и просим прощения за доставленные неудобства. Если это так, то задержка видимо произошла в курьерской службе Яндекс.
С уважением, Михаил
Департамент по работе с клиентами NBComputers.ru
Добрый день, Сергей
Благодарим Вас за обратную связь, и просим прощения за доставленные неудобства. Если это так, то задержка видимо произошла в курьерской службе Яндекс.
С уважением, Михаил
Департамент по работе с клиентами NBComputers.ru
Добрый день, Александр
Уточните, пожалуйста, как Вы определили, что чехол-бумажник оказался копией? Очень хотели бы разобраться. Будем рады получить ответ на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Александр
Уточните, пожалуйста, как Вы определили, что чехол-бумажник оказался копией? Очень хотели бы разобраться. Будем рады получить ответ на почту msk14@nbcom.ru
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Заранее уточняла, что мне нужна не вскрытая упаковка, т.к. покупаю наушники в подарок. Мне подтвердили, что упаковка целая. В итоге привезли вскрытую, при том как попало, обшарпанную. Просто к и позор!!! Как можно так безолаберно работать и плевать на клиентов???
Добрый день, Елена!
Нам очень жаль, что мы не оправдали ваши ожидания и подвели Вас. В чате мы предложили Вам решение, оно не подошло Вам, но с себя ответственность тем самым мы не снимаем.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
Добрый день, Елена!
Нам очень жаль, что мы не оправдали ваши ожидания и подвели Вас. В чате мы предложили Вам решение, оно не подошло Вам, но с себя ответственность тем самым мы не снимаем.
С уважением, Артем
Департамент по работе с клиентами NBComputers.ru
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