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Стул очень удобный: комфортно сидеть, регулировать высоту, наклон, качаться.
При сборке обнаружили, что производитель недопробил одно отверстие под болт, в результате чего одна из деталей плохо зафиксирована, благо, что это декоративная панель.
Инструкция внутри была только на казахском.
Здравствуйте, Дмитрий!
Спасибо за ваш отзыв. Сожалеем, что служба доставки Маркета не смогла выполнить заказ вовремя. Будем рады видеть вас в нашем магазине за новыми покупками.
Здравствуйте, Дмитрий!
Спасибо за ваш отзыв. Сожалеем, что служба доставки Маркета не смогла выполнить заказ вовремя. Будем рады видеть вас в нашем магазине за новыми покупками.
Здравствуйте, Артур!
Спасибо за вашу оценку и отзыв. Передали информацию в поддержку маркетплейса, обратив внимание на работу сотрудника пункта выдачи заказов.
Здравствуйте, Артур!
Спасибо за вашу оценку и отзыв. Передали информацию в поддержку маркетплейса, обратив внимание на работу сотрудника пункта выдачи заказов.
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
Комментарий:
Непонятно, как работает доставка. Время было на поздний вечер, привезли в обед, пришлось бросить все дела и ехать встречать. Если учесть, что дорога 2 часа занимает, не очень удобно. А так все отлично. Курьер молодец.
Здравствуйте, Надежда!
Спасибо за ваш отзыв. К сожалению, логистика осуществляется Яндекс.Маркетом и мы не можем на это повлиять. Из своей практики можем лишь сказать, что иногда курьеры, доставляя другие заказы, оказываются рядом с адресом и по возможности пытаются передать заказ раньше указанного Вами времени, но при этом вы всегда можете сказать курьеру, что ваш интервал времени иной и он просто приедет в тот интервал, который указан в заказе.
Здравствуйте, Надежда!
Спасибо за ваш отзыв. К сожалению, логистика осуществляется Яндекс.Маркетом и мы не можем на это повлиять. Из своей практики можем лишь сказать, что иногда курьеры, доставляя другие заказы, оказываются рядом с адресом и по возможности пытаются передать заказ раньше указанного Вами времени, но при этом вы всегда можете сказать курьеру, что ваш интервал времени иной и он просто приедет в тот интервал, который указан в заказе.
Товар пришёл тот и в срок, доставили куда было указано! Сам товар не поврежден все хорошо, все понравилось, есть пара торчащих ниточек, но это не значительно! А вот упаковка очень помята, как будто её кидали, это очень не понравилось!
Здравствуйте, Роман!
Сожалеем, что услуги курьерской доставки оказались на на должном уровне. К сожалению, магазину на этот фактор крайне сложно повлиять, т.к. доставку осуществляют сотрудники Маркета, но мы попробуем связаться с поддержкой по этому вопросу, чтобы избежать подобного в будущем. Спасибо вам за обратную связь!
Здравствуйте, Роман!
Сожалеем, что услуги курьерской доставки оказались на на должном уровне. К сожалению, магазину на этот фактор крайне сложно повлиять, т.к. доставку осуществляют сотрудники Маркета, но мы попробуем связаться с поддержкой по этому вопросу, чтобы избежать подобного в будущем. Спасибо вам за обратную связь!
Здравствуйте, Ирина!
Сожалеем, что вы столкнулись с проблемой нахождения ПВЗ. Однако от нас (магазина) это не зависит, а оценка идет имено в зачет магазину ((
Здравствуйте, Ирина!
Сожалеем, что вы столкнулись с проблемой нахождения ПВЗ. Однако от нас (магазина) это не зависит, а оценка идет имено в зачет магазину ((
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
Комментарий:
Товар не соответствует описанию нет доски для лепки, тетрадки обычные, ручки тоже, краски 8 цветов ломтик тачилки не соответствует.
2 года назад
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