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Здравствуйте, Марина!
Сожалеем, что Вам пришел не тот заказ. Со своей стороны провели проверку - была ошибка упаковщиков и Вам доставили не тот ранец. Если для вас еще актуально, то ранец есть в наличии, но, к сожалению, только в комплекте с мешком для обуви и пеналом из той же серии - https://market.yandex.ru/product--ranets-berlingo-expert-max-magic-butterfly-penal-meshok-dlia-obuvi/1755782913 - поставить только ранец не сможем, т.к. данная позиция уже хранится на складе Маркета (может быть крайне оперативно отправлена Вам), а на наших складах модель сейчас отсутствует. Еще раз просим Вас простить нас за совершенную оплошность.
Здравствуйте, Марина!
Сожалеем, что Вам пришел не тот заказ. Со своей стороны провели проверку - была ошибка упаковщиков и Вам доставили не тот ранец. Если для вас еще актуально, то ранец есть в наличии, но, к сожалению, только в комплекте с мешком для обуви и пеналом из той же серии - https://market.yandex.ru/product--ranets-berlingo-expert-max-magic-butterfly-penal-meshok-dlia-obuvi/1755782913 - поставить только ранец не сможем, т.к. данная позиция уже хранится на складе Маркета (может быть крайне оперативно отправлена Вам), а на наших складах модель сейчас отсутствует. Еще раз просим Вас простить нас за совершенную оплошность.
Вместо розовых наборов для первоклассника для девочек, привезли оранжевые наборы для творчества, менять уже некогда, лучше бы отменили заказ, зачем так делаете, дети теперь будут расстроены
Здравствуйте, Анастасия!
К сожалению, производителем на гарантируется цвет короба, о чем есть соответствующее уведомление в карточке товара ("*допускается изменение комплектации"). Сам состав набора тот же. Сожалеем, что для вас цвет короба оказался критичным. К сожалению, Маркет не дает нам функционала прямой связи с клиентом для коммуникации в таких случаях.
Здравствуйте, Анастасия!
К сожалению, производителем на гарантируется цвет короба, о чем есть соответствующее уведомление в карточке товара ("*допускается изменение комплектации"). Сам состав набора тот же. Сожалеем, что для вас цвет короба оказался критичным. К сожалению, Маркет не дает нам функционала прямой связи с клиентом для коммуникации в таких случаях.
Отвратительно. Заказывала 2 картины и оплатила 554 рубля за 2 картины , а получила всего одну . Срочно высылайте вторую, это предназначалось для подарка
Наш магазин приносит свои извинения. Для отправки Вам 2й картины необходим Ваш адрес. Пришлите его, пожалуйста, на нашу почту с пометкой "вопрос по 2й картине". morerukzakov@yandex.ru
Наш магазин приносит свои извинения. Для отправки Вам 2й картины необходим Ваш адрес. Пришлите его, пожалуйста, на нашу почту с пометкой "вопрос по 2й картине". morerukzakov@yandex.ru
• Товар повреждён
• Курьер был невежлив
• Курьер не сообщил, когда приедет
• Упаковка повреждена
Комментарий:
При распаковке и сборе стула оказалось что на сиденье был порез
2 года назад
Ещё 5741 человек поставили магазину оценку, но ничего не написали о нём
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