Яндекс Маркет
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ЯндексЯндекс
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Рейтинг магазина

4,8
Рейтинг: 1Рейтинг: 2Рейтинг: 3Рейтинг: 4Рейтинг: 5
рейтинг за 3 месяца
137
 оценок
за 3 месяца
2 969
 оценок
за все время
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М
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён
Комментарий:
Комплект удобный, но сделан не очень добросовестно, метал плохо прокрашен, возможно красили металл без грунтовки, краска повреждена и на местах повреждения ржавчина, комплект представлен как уличная мебель, а приезжает уже с ржавчиной! Столешница сомнительная, просто доски набитые на другую доску, придется их проклевать и покрывать чем-то самостоятельно, а это дополнительные расходы и время(
5 дней назад
Комментарий 172383206
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Александр
9
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Упаковка повреждена
Комментарий:
Рваная упаковка, механизм качания все в куче, спинка с сиденьем перемотана грязным скотчем, более тщательный осмотр и распаковка будет 12июня. Комлектация даже при первичном осмотре отличается от карточки товара, конкретно подлокотники.
Месяц назад
Комментарий 171808868
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день, Александр. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день, Александр. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Василий С.
11
Заказ оформлен на Яндекс Маркет
Доставил магазин
Отзыв не учитывается в рейтинге магазина
Недостатки:
Курьер приехал не в то время
Комментарий:
Доставка на 2,5 часа позже согласованного интервала!!! Магазин на вопрос когда Доставка отвечал ждите звонка водителя!! Просто ужасное отношение!!!
Месяц назад
Комментарий 171126701
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Елизавета А.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
• Товар повреждён • Привезли не то или не все товары
Комментарий:
отличается цвет палок и самого кресла , кресла черные, палки - серые!!!!
Месяц назад
Комментарий 170997373
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день, Елизавета. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день, Елизавета. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Юлия Коломеец
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Привезли не то или не все товары
Комментарий:
Заказывали кровать с ящиками ,но ящиков нет 🤷‍♀️требую вернуть деньги ,собрали ,т.к. спать на чем-то нужно .В счет фактуре кровать Камелия ,а в схеме сборки Соломея!Если продавец со мной не свяжется ,будем решать вопрос через другие инстанции.Считаю ,что это полное неуважение к клиенту
2 месяца назад
Комментарий 170277813
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Отзывы старше 3 месяцев
Никита З.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Комментарий:
Звонок не в назначенное время
4 месяца назад
Комментарий 168977297
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день, Никита. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. С водителем будет проведена разъяснительная работа. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день, Никита. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. С водителем будет проведена разъяснительная работа. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Анастасия Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Упаковка повреждена
Комментарий:
Упаковка была мокрая
4 месяца назад
Комментарий 168559015
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день, Анастасия. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день, Анастасия. От лица магазина приносим свои извинения за доставленные неудобства. Ваш заказ был передан в наш отдел рекламации. Наши сотрудники отдела рекламации свяжутся с Вами и постараются решить Вашу проблему в кратчайшие сроки. С Уважением, служба клиентской поддержки MebelStol.ru
ПетровичСерега
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Не удалось оплатить картой
Комментарий:
Не работал терминал для карт. Пришлось, по совету курьера, оплатить переводом на карту неизвестно кому. Теперь Яндекс даже не знает доставлен заказ или нет, нет чека.
5 месяцев назад
Комментарий 168037696
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. К сожалению по техническим причинам терминал не работал, но мы со свой стороны передали информацию, что Ваш заказ доставлен. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. К сожалению по техническим причинам терминал не работал, но мы со свой стороны передали информацию, что Ваш заказ доставлен. С Уважением, служба клиентской поддержки MebelStol.ru
Алла Константиновна
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер был невежлив
Комментарий:
Курьер хотел взять деньги за подьем в квартиру!Хотя в заказе доставка до квартиры бесплатная!
5 месяцев назад
Комментарий 167777029
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день, Алла. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. С водителем будет проведена разъяснительная работа. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день, Алла. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. С водителем будет проведена разъяснительная работа. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Лексика
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Заказ доставили не в тот день
Комментарий:
Продавец перенес на 1 день раньше, но водитель 17.01 позвонил и сказал, что будет с 21 до 23ч, что не устроило полностью. Попросила успеть до 22ч. Около 21ч сама позвонила и он сказал, что только к 23:30 сможет. Перенесли обратно на 18.01. Но перенос не по моей просьбе, а потому что водитель не успевал (мол, ему загрузили его заказы и еще одного водителя). 18.01 видимо другой уже водитель позвонил, что приедет через 25мин. С оператором при заказе договоривались, что за подъем пришлют ссылку на оплату, но пр доставке никакой ссылки не прислали, водитель мужа поставил перед фактом, пришлось решать на месте. Стол еще не открывали, товар не проверяли. Но уже на этапе доставки столько проблем.
5 месяцев назад
Комментарий 167655390
Логотип Mebelstol
Mebelstol
Ответ официального представителя магазина
Добрый день. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. К сожалению из-за большой загруженности не уложились в интервал. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
Добрый день. Благодарим, за обратную связь. От лица магазина примите наши искренние извинения, если доставили Вам негативные эмоции. К сожалению из-за большой загруженности не уложились в интервал. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. С Уважением, служба клиентской поддержки MebelStol.ru
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