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• Упаковка повреждена
• Заказ доставили не в тот день
Комментарий:
Изначально планировалась одна дата доставки, суббота, 20 апреля, но что-то сломалось и доставку перенесли на вторник, 23 апреля. НО. Только после того как был запрос, а где товар. Дату доставки перенесли "автоматом" без согласования. Т.е. как удобно службе доставки, а не клиенту. Т.е. та самая реклама, что курьер приедет тогда когда удобно клиенту - туфта.
К самой доставке вопросов нет. Курьер позвонил, предупредил, когда приедет и приехал в указанный промежуток.
Упаковка от слова так себе. Помятая и покоробленная, грязная и пыльная. Вопрос. То ли это у продавца товар изначально был в таком виде, то ли курьерская служба на нем попрыгал. Сдается, что первый вариант. Благо стол сделан на совесть,
Доброго времени суток, Кирилл!
Благодарим Вас за обратную связь.
Вам отправляли бокал для вина в цвете фуксия(розовый). Пришлите нам фотографию, какого цвета пришёл Вам бокал. Если он другого цвета, мы сделаем замену.
Доброго времени суток, Кирилл!
Благодарим Вас за обратную связь.
Вам отправляли бокал для вина в цвете фуксия(розовый). Пришлите нам фотографию, какого цвета пришёл Вам бокал. Если он другого цвета, мы сделаем замену.
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
• Товары надёжно упакованы
• Была возможность проверить товар
• Не было проблем с оплатой
• Пункт выдачи легко найти
• Было просто забрать заказ
• Заказ был в пункте выдачи в назначенный день
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
• Курьер был в маске
Добрый день, Светлана!
Спасибо Вам большое за заказ и обратную связь. Для нас это очень важно.
Добрый день, Светлана!
Спасибо Вам большое за заказ и обратную связь. Для нас это очень важно.
Читать дальше
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