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Курьер не дал проверить товар, сказал: «Или заношу или уношу».
Перенесли доставку в день доставки, причем во второй половине дня на 2 дня. Хотелось бы заранее.
Очень неудобная доставка. Оповещения не было. В первый день в 23.00 прислали сообщение, что курьер не успел привезти мой заказ и предложили перенести доставку на другой день или отменить его. На следующий день доставки не было, только через день. Опять никакого смс-оповещения или звонка от курьера за 30-60 минут, выручила функция в приложении "Отследить", я видела, что курьер перемещается по моему району. Не понятно, почему нельзя было предоставить телефон курьера, если заказ мне принесли два человека, один вполне мог отвечать на звонки, пока второй управляет автомобилем. К курьеру претензий никаких, только к организаторам доставки.
При заносе сломали полку в прихожей и сам товар был немного погнут в месте, где упаковка оказалась очень «тонкая». И сообщили что на «осмотр и пробу» всего 7 дней!
Заказ приехал не в тот день, который был указан! 😡Когда отслеживал заказ в указанный день этот ,, ценный специалист "по своему усмотрению решил проехать мимо моего адреса! 😡хотя он был всего лишь в 500 метрах от меня! Заказ ждал в указанную дату , потому что у меня на адресе сидел человек целый день, ждал когда привезут! 😡Разберитесь со своими водителем-курьером, а то так хочу привезу заказ, хочу не привезу! Это что такое!? Хотя бы позвонил сказал бы , что сегодня не будет доставки! Просто мимо проехал!и молчание, как-будто так и должно быть!
На следующий день привезли, утром в 10:30, хоть на этом спасибо-этому водителю-курьеру ✋
В последнее время доставка Яндекса работает отвратительно. Большинство заказов приходит с задержкой. Это касается не только курьерской доставки, но и в пункты самовывоза Яндекс.
К курьеру никаких вопросов, как мне объяснили, он ехал по маршруту который ему дали. Понял на этаж, заранее позвонил.
Но! Заказ привезли лишь на другой день.
Из-за этого установщик не смог приехать. Плюс к тому мне придётся всю неделю стирать после работы, всю неделю у меня в квартире будет стоять сушилка, Хотел ща воскресенье со всем разобраться.
И день ожидания курьера тоже могу вычеркнуть из жизни.
В общем сижу, пишу это и отчаянно негодую.
Две звезды лишь за то, что слкоубший курьер всё же привёз.
Добрый день. Сожалеем, что расстроили вас. Обязательно исправимся. Надеемся, что вы дадите нам ещё один шанс!
Добрый день. Сожалеем, что расстроили вас. Обязательно исправимся. Надеемся, что вы дадите нам ещё один шанс!
Читать дальше
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