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Совершенно не соответствует действительности карточка с описанием товара, вводит в заблуждение, что приводит к нежелательным покупкам!
Комментарий:
Крайне огорчена такому наплевательскому отношению. Описание товара это самое основное на что ориентируется покупатель при выборе товаров в интернете! Решаешь положиться на продавца, а оказывается что описание продукта - наглое враньё! Совершенно не верное. Трата времени, денег и сил чтоб сдать это недоразумение обратно!
Перенесли дату, хотя с утра отображалось, что заказ у курьера и было видно где он находился. Я отпрашивалась специально с работы, чтоб принять доставку. Но ее перенесли, я потеряла оплату. На второй день уже не было возможности отпрашиваться
Повреждена коробка в двух местах. Телевизор с мороза еще не вытаскиваем, ждем пока отогреется, но в одном месте дырка в коробке, в другом месте порвана. А так же курьер вчера не дозвонившись перенес доставку. Верните кнопку подтвердить заказ. Нет возможности с 10 до 23 часов сидеть на телефоне в ожидании звонка курьера!!!!
Заказ от 23.12! Доставка была назначена на 30.12, а привезли 31.12! Причем о переносе даты выяснила сама через чат поддержи 30.12 в 21:00! По адресу доставки не проживаю и 31.12 уж есть чем заняться. Спасибо, что привезли днем! В целом товар по внешнему виду не поврежден.
Курьер не дал проверить товар, сказал: «Или заношу или уношу».
Перенесли доставку в день доставки, причем во второй половине дня на 2 дня. Хотелось бы заранее.
Очень неудобная доставка. Оповещения не было. В первый день в 23.00 прислали сообщение, что курьер не успел привезти мой заказ и предложили перенести доставку на другой день или отменить его. На следующий день доставки не было, только через день. Опять никакого смс-оповещения или звонка от курьера за 30-60 минут, выручила функция в приложении "Отследить", я видела, что курьер перемещается по моему району. Не понятно, почему нельзя было предоставить телефон курьера, если заказ мне принесли два человека, один вполне мог отвечать на звонки, пока второй управляет автомобилем. К курьеру претензий никаких, только к организаторам доставки.
При заносе сломали полку в прихожей и сам товар был немного погнут в месте, где упаковка оказалась очень «тонкая». И сообщили что на «осмотр и пробу» всего 7 дней!
Добрый день! Спасибо за ваш отзыв и замечание. Будем совершенствовать процессы!
Добрый день! Спасибо за ваш отзыв и замечание. Будем совершенствовать процессы!
Читать дальше
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