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1. двери холодильника имеют потертости (фото не передает как сильно)
2. водитель спорил и утверждал возле подъезда якобы товар проверяете (на вмятины) самостоятельно дома без его присутствия, хотя в службе поддержки написали "проверьте в присутствии курьера" в итоге вскрыл коробку и проверил на вмятины (есть по бокам незначительные и они не будут видны, главное на дверях нет вмятин, но при солнечном свете не были заметны потертости)
3. должны были поднять до этажа, но по виду грузщика (с виду мужик в возрасте любящий пригубить после работы) не вызывал доверия (уронили бы), холодильник весит по паспорту 73 кг.
4. первый заказ отменили, 2й заказ этого же холодильника, доставили через неделю, но только после войны со службой поддержки) спасибо большое специалистам из службы поддержки Сабине и Зинаиде которые в той или иной степени помогли с доставкой!
При распаковке товара было обнаружено что её использовали вот вот недавно, в барабане вода и в лотке куда засыпают порошок тоже была вода, как-то неприятно, посмотрим как дальше будет!
Ужасная доставка, мало того, что товар привезли не вовремя, позже на 3 дня, так он ещё и повреждён, и чтобы сразу не заметно было, приклеили туда бумажечку. Ужас, через вашу доставку в жизни больше не закажу такие вещи. Грузчиков нет, водитель и привозит, и сам поднимает, ужас какой-то, а не доставка.
Так же хочу отметить отвратительную работу саппортов. Я за два дня просто силком вытаскивал инфу со статусом заказа. Два дня я получал бестолковую отписку
Улучшайте доставку!!!
3 дня у меня украли,ожидая один заказ.Ни кто не звонит,ни о чём не предупреждает.Если бы не поддержка,вообще бы мог не получить.Респект поддержке,помогли.
Добрый день. Простите, что подвели. Просим вас прислать подробности в чат. Обязательно во всем разберемся.
Добрый день. Простите, что подвели. Просим вас прислать подробности в чат. Обязательно во всем разберемся.
Читать дальше
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