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с доставкой было всё норм.
Но админы сервиса должны учитывать следующее:
К доставке с помощью курьера доступны разные товары, в т. ч. групногабаритные и тяжелые.
Курьер-таксист до последнего момента не знает какую вещь ему надо доставить. Одно дело пакетик, коробочку и т. п., другое - например как у меня сегодня - кресло в упаковке, которое явно не влезает в его машину. Или, например, у меня ещё заказ на 4 здоровенных колеса, там тоже была доставка курьером, но я выбрал самовывоз. Если бы я не договорился с курьером и вовремя не пришёл на помощь, не факт, что он вообще смог бы доставить кресло.
Сделайте соответствие параметров груза параметрам доставщика.
Спасибо за обратную связь. На сайте в описании кресла указаны размеры коробки и вес товара. Служба доставки Яндекс Маркет видит какой товар им нужно вести на доставку. Сожалеем что Вам пришлось столкнуться с такой проблемой
Спасибо за обратную связь. На сайте в описании кресла указаны размеры коробки и вес товара. Служба доставки Яндекс Маркет видит какой товар им нужно вести на доставку. Сожалеем что Вам пришлось столкнуться с такой проблемой
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
Комментарий:
Курьер привёз все до дверей квартиры, в результате чего не пришлось тащить 18-ти килограммовое кресло на себе. Позвонил за час до доставки. Был очень вежлив и приятен при общении. Само кресло упаковано приемлемо, приехало без дефектов и в полном комплекте. Спасибо!
Добрый день! Благодарим Вас за высокую оценку качества кресла Орион Хром экокожа черная. Будем рады видеть Вас в числе наших постоянных покупателей. С уважением, KresloOnline.
Добрый день! Благодарим Вас за высокую оценку качества кресла Орион Хром экокожа черная. Будем рады видеть Вас в числе наших постоянных покупателей. С уважением, KresloOnline.
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
Добрый день! Благодарим Вас за высокую оценку качества Кресла Атлант хром кожа бежевая . Будем рады видеть Вас в числе наших постоянных покупателей. С уважением, Kresloonline/
Добрый день! Благодарим Вас за высокую оценку качества Кресла Атлант хром кожа бежевая . Будем рады видеть Вас в числе наших постоянных покупателей. С уважением, Kresloonline/
• Курьер приехал точно в срок
• Заказ подняли на этаж
• Курьер был вежлив
• Курьер позвонил заранее
• Товары надёжно упакованы
• Была возможность проверить товар
• Курьер был в маске
Комментарий:
Доставка в срок, аккуратно упаковано. Кресло понравилось. В комплекте не оказалось заглушек
Спасибо за оставленный отзыв. Будем рады видетьвас в числе наших постоянных клиентов.
Спасибо за оставленный отзыв. Будем рады видетьвас в числе наших постоянных клиентов.
Читать дальше
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