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Очередной день рождения испорчен. Доставка не во время. Крупные заказы не буду заказывать здесь больше. Это уже 2 раз, когда важный для меня товар был доставлен не в обещанную дату изначально.
Добрый день! Приносим Вам свои извинения. Мы все заказы отгружаем во время. Доставкой занимается служба доставки Яндекс Маркет. Возможно из-за большой загруженности службы доставки, дата была перенесена. С уважением, Kresloonline.
Добрый день! Приносим Вам свои извинения. Мы все заказы отгружаем во время. Доставкой занимается служба доставки Яндекс Маркет. Возможно из-за большой загруженности службы доставки, дата была перенесена. С уважением, Kresloonline.
Привезли кресла из кож.зама. На месте это проверить у меня не было времени. Так как кресла упакованы в объёмные коробки пришлось нанять грузотакси. Теперь, что бы их вернуть мне нужно опять заказывать грузотакси. Кто компенсирует эти затраты?
Добрый день. Кресла изготавливаются из натуральной кожи. В описании товара прописано, что Внимание! Обивка продукции в материале кожа: лицевые части выполнены из натуральной кожи, боковые и задние части из искусственной кожи. Уточните почему вы решили что кресло не из кожи ? По поводу объемных коробок. Размеры упаковки указаны на сайте. При оформлении заказа вы можете заказать доставку до адреса, либо самовывоз. Расходы на самовывоз оплачиваются покупателем .
Добрый день. Кресла изготавливаются из натуральной кожи. В описании товара прописано, что Внимание! Обивка продукции в материале кожа: лицевые части выполнены из натуральной кожи, боковые и задние части из искусственной кожи. Уточните почему вы решили что кресло не из кожи ? По поводу объемных коробок. Размеры упаковки указаны на сайте. При оформлении заказа вы можете заказать доставку до адреса, либо самовывоз. Расходы на самовывоз оплачиваются покупателем .
Заказываю в этом магазине 2-ой раз кресло себе в дом. 1-ый заказ был выполнен и изготовлен на отлично (кресло атлант, коричневая кожа, механизм мультилок. Решил заказать в этом же месте 2-ое кресло (кресло Вега, бордовая кожа, механизм мультилок), ведь 1-ый заказ был выполнен на отлично. В итоге получил кресло отвратительной сборки. Нитки торчат. Боковины подушки и боковины спинки замяты волнами, то есть неравномерно заправлена кожа. Скрепки, придерживающие ткань по низу подушки кресла закреплены через одну , некоторые скрепки пробили ткань насквозь, из-за этого ткань висит волнами снизу. В месте крепления механизма мультилок ткань порвана. Скажу, что кресло пришло в коробке в разобранном виде, сборку не заказывал и когда я начал крепить подлокотники то вкрученные саморезы в подушку и спинку кресла были с слизанной резьбой. Боковины долго прикручивал, потому как отверстия для крепления боковин не сходились, пришлось ровнять и покупать новые винты. Вот что бывает, купив кресло в коже за 12 тысяч рублей. Больше я тут покупать ни чего не буду и не советую.
Позвонила женщина, счастливым голосом спросила доволен ли я, я не стал скрывать и описал всё сказанное выше. Она сказала, что разберётся, но так ни кто и не звонил более мне, потому как и она ни с кем и не с чем не разбиралась.
Жаль фото нельзя здесь прикрепить.
Желаю сборщикам кресел в этой организации иметь прямые руки, а компании признавать и решать свои просчёты и уметь контактировать с своими заказчиками, не доводя их до написания отрицательных отзывов.
Добрый день! Данной модели DBS (яндекс) у нас такого заказа нет
Добрый день! Данной модели DBS (яндекс) у нас такого заказа нет
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