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Упаковка от товара надорвана и заклеена, наушники в упаковке не закреплены, шнур не закреплен, купила в подарок. Именинник расстроен, так как стоит вопрос вообще в оригинальности товара
Добрый день! от лица компании, приносим извинения за доставленные неудобства. Вся продукция, реализуемая в нашем магазине оригинальная, о чем по запросу мы можем предоставить все необходимые сертификаты.
Добрый день! от лица компании, приносим извинения за доставленные неудобства. Вся продукция, реализуемая в нашем магазине оригинальная, о чем по запросу мы можем предоставить все необходимые сертификаты.
• Курьер не сообщил, когда приедет
• Заказ доставили не в тот день
• Не предупредили о переносе даты
Комментарий:
Не соизволили предупредить что перенесли дату доставки,сам позвонил курьеру и узнал что в назначенную дату посылки не будет,представители магазина тоже не привета ни ответа
Владлена, добрый день! В нашем магазине представлены только оригинальные товары. Если Вы хотите оформить возврат, Вам необходимо написать на почту service@kotofoto.ru.
Владлена, добрый день! В нашем магазине представлены только оригинальные товары. Если Вы хотите оформить возврат, Вам необходимо написать на почту service@kotofoto.ru.
Данный товар привезли без чехла в обычном пакете, а на минуточку очки стоили 4000 рублей. Написал в поддержку что я хочу оставить очки но нет чехла, поддержка Яндекса сказала что с вами свяжется продавец для уточнения об по отправке чехла. 13 марта я забрал заказ и написал в поддержку, сейчас 18 марта. За 5 дней поддержка Яндекс только отписывается что свяжется с продавцом, а сам ПРОДАВЕЦ даже и не думал со мной связаться для отправки футляра. Вот Вам и отношение продавца к покупателю. А Яндексу должно быть стыдно за такое отношение к клиентам. Только деньги всем нужны а сервиса нету!
Добрый день! Приносим извинения за сложившуюся ситуацию. По Вашему заказу согласован довоз чехла. Когда чехол будет готов к получению в пункте выдачи, Вы получите уведомление.
Добрый день! Приносим извинения за сложившуюся ситуацию. По Вашему заказу согласован довоз чехла. Когда чехол будет готов к получению в пункте выдачи, Вы получите уведомление.
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