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Поступило предупреждение о переносе доставки на другой день непосредственно перед заранее заявленным временным диапазонам. Продавец не ответил вовсе, а «поддержка» отвечая через несколько часов ничем не помогла. Я улетала в командировку, просила помочь с получением, но через пару фраз поддержка вообще перестала отвечать, не реагировали на сообщения никак. Сервис на 0 звезд. Крайне огорчили
Здравствуйте,
нам очень жаль, что произошла такая ситуация. Поверьте, мы не хотели вас огорчить. Магазин обработал и передал ваш заказ в доставку своевременно.
Сервис по доставке организовывает Яндекс Маркет. Магазин не может проконсультировать вас по вопросу доставки или повлиять на скорость доставки.
Здравствуйте,
нам очень жаль, что произошла такая ситуация. Поверьте, мы не хотели вас огорчить. Магазин обработал и передал ваш заказ в доставку своевременно.
Сервис по доставке организовывает Яндекс Маркет. Магазин не может проконсультировать вас по вопросу доставки или повлиять на скорость доставки.
Здравствуйте, Андрей. Сожалеем, что произошла такая ситуация. Магазин отправил вам новый товар, в неповрежденной упаковке. Видим, что вы уже обратились с заявлением. Возврат/обмен товара производится согласно регламента Яндекс Маркета.
Здравствуйте, Андрей. Сожалеем, что произошла такая ситуация. Магазин отправил вам новый товар, в неповрежденной упаковке. Видим, что вы уже обратились с заявлением. Возврат/обмен товара производится согласно регламента Яндекс Маркета.
Добрый день, Роман. Примите извинение, если магазин допустил ошибку. Не хотели вас огорчать. Обычно, мы не допускаем подобных ошибок. Возможно, есть неточность в описании товара на витрине маркета. Будем благодарны, если вы передадите нам артикул товара на коробке (на обороте) или штрих-код товара; что именно не соответствует описанию товара. С уважением, i-MobileStore
Добрый день, Роман. Примите извинение, если магазин допустил ошибку. Не хотели вас огорчать. Обычно, мы не допускаем подобных ошибок. Возможно, есть неточность в описании товара на витрине маркета. Будем благодарны, если вы передадите нам артикул товара на коробке (на обороте) или штрих-код товара; что именно не соответствует описанию товара. С уважением, i-MobileStore
В двух словах, не берите здесь, есть много альтернативных сайтов, которые качественно и достойно работают, вместо выбранного товара прислали мусор какой то, деньги заплачены, а разбираемся до сих пор, чтобы получить наконец те вещи, которые заказывали и которые оплачены
Здравствуйте, Надежда!
Благодарим вас за отзыв.
Поверьте, мы нисколько не хотели огорчать вас.
Как вам известно, по независящим от нас причинам, курьерская служба PickPoint допустила ошибку. Ошибка исправлена курьерской службой в короткий срок, посылка доставлена в пункт выдачи и ожидает вручение с 03.03.2019. Вы были оповещены об этом, но не смогли по некоторым обстоятельствам забрать посылку. По вашей просьбе, мы попросили PickPoint продлить срок хранения товара на складе выше нормативного. В отзыве вы указали, что вопрос до сих пор не решен и вы не можете (наконец) получить заказанные вещи.
Если у вас остались вопросы, напишите нам - мы оперативно ответим.
Приносим извинения от лица компании PickPoint за предоставленные неудобства.
Всего Вам наилучшего!
С уважением, i-MobileStore.ru
Здравствуйте, Надежда!
Благодарим вас за отзыв.
Поверьте, мы нисколько не хотели огорчать вас.
Как вам известно, по независящим от нас причинам, курьерская служба PickPoint допустила ошибку. Ошибка исправлена курьерской службой в короткий срок, посылка доставлена в пункт выдачи и ожидает вручение с 03.03.2019. Вы были оповещены об этом, но не смогли по некоторым обстоятельствам забрать посылку. По вашей просьбе, мы попросили PickPoint продлить срок хранения товара на складе выше нормативного. В отзыве вы указали, что вопрос до сих пор не решен и вы не можете (наконец) получить заказанные вещи.
Если у вас остались вопросы, напишите нам - мы оперативно ответим.
Приносим извинения от лица компании PickPoint за предоставленные неудобства.
Всего Вам наилучшего!
С уважением, i-MobileStore.ru
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