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Изначально статусы заказа странно менялись за день до назначенного дня доставки. В день назначенной доставки (4 марта) товар даже не был передан в доставку. Уведомление о том, что доставка задерживается было получено только 5 числа, хотя это было уже понятно и без этого. Узнать на следующий день где находится товар не могла толком даже поддержка. У меня в приложении стоял статус «готово к доставке» несколько дней, хотя в поддержке писали, что товар находится на каком-то промежуточном складе. Обозначения статусов заказа тоже непонятны для обычного пользователя. Абсолютно неудобный интерфейс, неудобно отслеживать на каком этапе находится товар и нет уверенности, что он придет вообще. Нет и невозможно узнать банальной информации в каком вообще городе находится товар, чтобы прикинуть сроки доставки самостоятельно. Изначально покупатель оформляет удобную ему покупку не только по ценникам, но и по срокам доставки, как и было сделано у меня. Если бы я знала, что это принесет столько головной боли, неуверенности и желания просто отменить доставку, вернуть деньги и обратиться к сторонним сервисам, а не к сервису «Яндекса», то я бы сразу так и сделала. Подарок на важную запланированную дату сделать не удалось. Больше за покупками дорогой техники или покупкам к определенной дате - тоже не обращусь. Заминки и сбои бывают у всех, но в других сервисах онлайн-покупок хотя бы понятно где и в какой именно момент товар был утерян и сколько его еще придется ждать. Тут же было непонятным всё, никто даже не мог нормально сказать примерные сроки доставки. Две звезды только за то, что товар вообще хотя бы доставили, хорошего курьера и попытки поддержки сделать хоть что-то
Добрый день, Алексей!
По Вашему заказу мы отгрузили весь товар, который Вы заказали!
Для контроля качества у нас видеться видеофиксация!
С уважением команда Hi Store!
Добрый день, Алексей!
По Вашему заказу мы отгрузили весь товар, который Вы заказали!
Для контроля качества у нас видеться видеофиксация!
С уважением команда Hi Store!
Нормальный магазин, много гаджетов по выгодной стоимости. Н, . К,
Недостатки:
Я не видел тут минусов
Комментарий:
Всё норм, купил тут айфон 11 по адекватной стоимости. Причем, заранее консультировался у продавцов, гарантировали оригинал, так и оказалось. Покупкой доволен, магазин буду рекомендовать
Магазин классный, цены выгодные, покупаю тут второй айфон и всем советую.
Недостатки:
Нет недостатков
Комментарий:
На днях приобрел тут айфон 14. Покупка выгодная, таких цен по городу не видел вообще. Доставка, кэшбек, помощь сотрудников с настройками. Всё организовано на высшем уровне, советую обращаться.
Всё пoнравилось, выбор тут нормальный, а главное, сомнений в качестве не возникает, и цены человеческие. Пoкупала айфон 11, очень довольна покупкой. Доставка быстрая, привезли именно то, что я хотела. Спасибо, буду рекoмендовать
10 месяцев назад, Москва
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