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Забрал товар в день заказа.
Удалось бесплатно и без проблем припарковаться с задней стороны здания в 18.00 в пятницу
Продавец готов был подождать моего приезда даже после закрытия магазина, приятно:)
Цены ниже чем в крупных сетях, большой ассортимент.
Недостатки:
Продали ноутбук ненадлежащего качества (с нерабочей дискретной видеокартой), но в итоге обменяли на ноутбук с аналогичными характеристиками того же производителя (хоть и с небольшой задержкой).
Комментарий:
В целом хороший магазин, но чтобы сэкономить время и нервы ОЧЕНЬ тщательно всё проверяйте перед оплатой, вплоть до запуска каких-нибудь бенчмарков на ноутбуке чтобы проверить работоспособность железа.
Достаточно привлекательная цена на интересующий меня товар
Недостатки:
Выглядит странным и даже подозрительным то, что для покупки товара находящегося на складе требуется внести "залог" путем перечисления на счета каких-то неизвестных лиц: ЯД - неизвестно что за получатель, Webmoney - аттестат псевдонима, Киви/Альфабанк/Сбер - по номеру телефона. Естественно, никаких адекватных подтверждающих документов по этому платежу не остается. Это вообще законно?
Комментарий:
Т.к. планировал покупать достаточно дорогой ноутбук, то решил не рисковать и отказался от покупки сделав заказ у другого магазина.
UPD. Повысил оценку магазина, т.к. получил достаточно развернутый ответ магазина, но, согласитесь, уточнять условия у магазина по телефону в то время когда они написаны на сайте - это не совсем очевидно.
PS. Ответ магазина, насколько понимаю, при изменении отзыва не сохранится, поэтому продублирую тут:
"Данные способы оплаты сделаны для удобства покупателей (чтобы покупателю не тратить своё время), если это Вам как-то не понравилось, для того чтобы развеять, Вам свои сомнения, надо было позвонить по нашему телефону на сайте и уточнить, этот момент.
Вам бы объяснили по телефону, что можно оплатить в офисе данный залог, и получить соответствующие бумаги на данный залог, это первый момент, второй момент что можно не оплачивать данный залог если вы находитесь в Москве и Московской области, а заказать доставку до адреса, данная услуга не требует залога.
Данный инструмент во взаимоотношениях с покупателем был введён относительно не давно. Цель данных взаимоотношений, такова, дабы нам избежать без полезных заказов. Заказывают на самовывоз товара много клиентов, а приезжают скажем единицы. Потому, что бы не загружать склад в магазине, было принято такое решение.
Залог в 5000.00 рублей не такие большие деньги, чтобы пытаться на этом, как то "разбогатеть" путём мошенничества на данном поприще, если вы намекали на это в своём комментарии. Надо было сделать звонок к нам, Вам бы всё объяснили по телефону."
Ноутбук выбирала отталкиваясь от размера - помещается в ручную кладь и от времени работы без питания. На сайте нашла нужный, помогла таблица сравнения ноутбуков по параметрам. Выбрала ультрабук от HP. Заказала позднюю доставку на выходные, пусть она и платная, зато она вообще есть, в отличии от большинства магазинов. Привезли вовремя, проверила, оплатила курьеру. Никаких сложностей, достойный сервис !
Сделала заказ дома, воспользовалась услугой оформления в кредит. Условия отличные, мне подошли. Доставку организовали также быстро, как и заказ. Спасибо.
В достоинствах магазина можно добавить, хороший сайт, менеджер с кем общался тоже понравился. Свои обязательства магазин выполнил. Сервисный центр магазина.
Недостатки:
Заказ ждали на два дня дольше чем, обещали. Для нас это было некритично.
Комментарий:
Покупали в магазине моноблок, нам нужно было добавить в него оперативную память, менеджеры помогли подобрать память, сервисный центр магазина её установил без лишних доплат, при этом сохранилась гарантия на товар. Не все магазины предоставляют такую услугу, с сохранением гарантии, а некоторые магазины говорили вставляйте память сами. Очень остался этим доволен. В целом магазин рекомендую.
6 лет назад, Москва
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