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С доставкой все отлично, но на полотне флипчарта был дефект, который замазан, чем то белым. Упаковка не повреждена, значит дефект был создан на производстве.
День добрый.
Мы рекомендуем максимально проверять товар при получении. При обнаружении недостатков сразу отказываться от получения товара. Если данный товар ни использовался Вами и сохранился товарный вид Вы всегда можете сдать его обратно в течении 7 дней.
День добрый.
Мы рекомендуем максимально проверять товар при получении. При обнаружении недостатков сразу отказываться от получения товара. Если данный товар ни использовался Вами и сохранился товарный вид Вы всегда можете сдать его обратно в течении 7 дней.
Курьер при доставке потребовал разгружать товар самостоятельно. В карточке заказа это не было указано. Ни разу не было такой ситуации. Каким регламентом это регулируется. Прошу разъяснить
Уважаемый Михаил.
По правилам Яндекс.Маркета такелаж товаров весом более 25 кг оплачивается отдельно. Вы при оформлении заказа отказались оплатить такелаж данного товара. У Вас в заказе четко написано "Доставка не включает в себя подъем на этаж". Нам жаль что Вы не обратили внимания на данную деталь Вашего заказа.
С уважением,
DA-office_ru
Уважаемый Михаил.
По правилам Яндекс.Маркета такелаж товаров весом более 25 кг оплачивается отдельно. Вы при оформлении заказа отказались оплатить такелаж данного товара. У Вас в заказе четко написано "Доставка не включает в себя подъем на этаж". Нам жаль что Вы не обратили внимания на данную деталь Вашего заказа.
С уважением,
DA-office_ru
Позвонили в день заказа, согласовали доставку на день раньше намеченного.
В день доставки позвонили повторно утром, подтвердили доставку.
Курьер связался за 30 минут до приезда.
Коробка целая, товар без дефектов
Благодарим Вас за оценку. Будем рады продолжению сотрудничества.
Благодарим Вас за оценку. Будем рады продолжению сотрудничества.
Читать дальше
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