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Цена/качество
Способы оплаты
Скорость доставки
Бонусы и скидки
Техническая поддержка работает реально
Недостатки:
Описание товара не всегда соответствует с реальными или паспортными характеристиками и сразу по нескольким позициям
IP камеры не поддерживаются в облачном сервисе Camcloud, возможен лишь
просмотр на мобильных устройствах с CarcamIP без возможности настройки качества и типа потока даже при хорошей скорости интернета
Нет единого бесплатного телефонного номера по России (типа 8800......)
Здравствуйте.
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Благодарим за Ваш отзыв. Мы обязательно передадим Ваше обращение в технический отдел компании.
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Благодарим за Ваш отзыв. Плеер для просмотра записанных роликов находится в открытом доступе на нашем официальном сайте: https://carcam.ru/product/carcam-r2.html - любой пользователь может скачать его бесплатно.
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Здравствуйте.
Благодарим за Ваш отзыв. Плеер для просмотра записанных роликов находится в открытом доступе на нашем официальном сайте: https://carcam.ru/product/carcam-r2.html - любой пользователь может скачать его бесплатно.
Если у Вас возникнут какие-либо вопросы или пожелания, пожалуйста, напишите нам на почту help@carcam.ru
штатное подключение видеорегистратора нуждается в доработке, не лезет на место предохранителя, была необходима подрезка. Немного глючноватое ПО на телефон, ошибки на китайском, так что, если вдруг что не так причин не узнать.
28.08.2018 г мной был оформлен заказ 78001 от 28 августа 2018 г , доставка DPD Смоленск,оплата и самовывоз на пункте выдачи .Заказ был принят ,был звонок от менеджера и подтверждение что заказ отправлен по СМС, отобразился в личном кабинете ,интернет магазина Каркам со статусом отправлен. Сегодня уже 05 сентября 2018 г, заказ не доставлен до сих пор, информации по заказу нет . Прошу разобраться с проблемой, с уважением Андрей Алексеевич !
Комментарий:
Проблема с пропавшим заказом 78001 от 28 августа 2018 г была оперативно решена магазином Каркам .Был выслан новый заказ ,с доставкой DPD всё отслеживалось и доставили быстро в оговорённый срок. Менеджер несколько раз звонил информировал о заказе, за что ему благодарность. Заказ доставлен, оплачен и получен. Будем проверять его в работе к комплектации и внешнему виду нет претензий. Спасибо !
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