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- Быстро обработали (позвонили после создания заказа) заказ, в течении 10-15 минут после создания заявки поступил звонок от менеджера.
- Взял доставку, курьер довез за час после оформления заказа товар
- Упакован товар был в пакетик, прикреплен чек, т.е. товар был не в стандартной упаковке, не помятый
Комментарий:
Заказал стекло защитное для BB Keyone. Решил сделать доставку домой сестре, сам я из другого города, и это не помешало оформить полноценно заказ. Менеджер узнал номер сестры, время, когда ей удобно привезти. Приятно был удивлен оперативности и предусмотрительности со стороны менеджера про тонкости доставки.
Приносила чиниться свой Blackberry KeyOne на Бутырскую в сервис-центр, так как в другом сервисе просто не смогли помочь. Ребята сделали все на 2 дня быстрее оговоренного срока. Дали гарантию и пообещали помочь в случае возникновения проблем. Очень довольна.
Добрый день, меня зовут Елена, у меня Blackberry Z30, хочу оставить отзыв и поблагодарить ребят, которые работают в магазине / сервисе Blackberry Russia (Бутырская 77), в первую очередь за клиентский сервис, очень внимательное отношение к клиенту и желание помочь! К этому можно добавить профессионализм, отличное знание продукта и поиск оптимального решения для клиента и компании.
Недостатки:
Нет. Ну, может быть, за исключением того, что перед зданием не всегда удается припарковаться (я всегда езжу на машине). В остальном - все отлично - рабочий часы (сервис) до 22:00, можно успеть заехать после работы, внутри есть кафе, где можно подождать. Бизнес центр - все очень симпатично!
Комментарий:
Упомяну еще один небольшой минус, который, впрочем, уравновешивается рабочими часами в будни (до 22:00) - хотелось бы, чтобы сервис также работал в субботу, работающим клиентам это бы очень помогло! Спасибо за помощь! Вы большие молодцы!
Здравствуйте!
Спасибо за ваш отзыв!
--
С Уважением, Контроль качества
Магазин BlackBerry №1 в России
Центральный офис: 8(495)740-55-00
Бесплатно по России: 8(800)505-9-800
Здравствуйте!
Спасибо за ваш отзыв!
--
С Уважением, Контроль качества
Магазин BlackBerry №1 в России
Центральный офис: 8(495)740-55-00
Бесплатно по России: 8(800)505-9-800
Здравствуйте!
Спасибо за отзыв!
--
С Уважением, Контроль качества
Магазин BlackBerry №1 в России
Центральный офис: 8(495)740-55-00
Бесплатно по России: 8(800)505-9-800
Здравствуйте!
Спасибо за отзыв!
--
С Уважением, Контроль качества
Магазин BlackBerry №1 в России
Центральный офис: 8(495)740-55-00
Бесплатно по России: 8(800)505-9-800
Пользуюсь услугами данного магазина уже несколько лет. Приобретала у них 4 аппарата за это время, несколько раз обращалась за помощью при проблемах, как лично в офис, так и по мейлу и телефону. Всегда очень оперативно и четко на все отвечают, все исправляют, лишних денег не берут. Отлично работают!
Недостатки:
НЕТ
Комментарий:
Оперативные ребята и отлично знают свою продукцию, очень вежливые к тому же
Здравствуйте!
Спасибо за ваш отзыв!
--
С Уважением, Контроль качества
Магазин BlackBerry №1 в России
Центральный офис: 8(495)740-55-00
Бесплатно по России: 8(800)505-9-800
Здравствуйте!
Спасибо за ваш отзыв!
--
С Уважением, Контроль качества
Магазин BlackBerry №1 в России
Центральный офис: 8(495)740-55-00
Бесплатно по России: 8(800)505-9-800
Благодарен за Консультацию и помощь в выборе товара.
5 лет назад, Москва
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