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Заказ должен был приехать 20.11. На кнопке отследить мне сразу писало что-то не то, но без конкретики. В районе 4 дня я написал в поддержку попросил разобраться и сказал, что по кнопке отследить информация не понятная. ИДИОТ который мне отвечал видимо вообще не вникал в текст и ответил шаблонами про нажмите на отследить и т. п. (При том что я написал, что там нихрена нет нормальной информации, это и есть 1 из проблем).
И только после 9 мне написали заказ перенесен на завтра!!! А я сижу и жду его с 10 утра!
И это не первый раз, когда есть проблемы с заказами чего-то крупного/тяжёлого. 2/2 в этом году!
К курьерам, которые привезли заказ во вт 21.11 претензий нет. И отзвонились вовремя (можно было даже чуть раньше, но я уже видел в приложении что они по соседним домам ездят) и рано приехали. Они молодцы, всё подняли и занесли в прихожую.
Очень жаль, что дважды перенесли дату доставки. К курьеру вопросов нет, кроме того что он весь день кружился по всему городу, хотя проезжал мимо 3 раза.
Здравствуйте, вы несправедливо поставили оценку 3 магазину, ведь мы не влияем на доставку товара, это логистика Яндекса, от нас переносы не зависят.
Мы отвечаем за качество товара)
Здравствуйте, вы несправедливо поставили оценку 3 магазину, ведь мы не влияем на доставку товара, это логистика Яндекса, от нас переносы не зависят.
Мы отвечаем за качество товара)
Бюрократ Онлайн, но вы же торгуете на площадке, значит договаривайтесь о сроках доставки корректнее. Я заказывал товар на определенный день, я его не получил. Чей в этом косяк мне так и не объяснили. Мои какие проблемы? 🤷 И это вы ещё отзыв о товаре не читали.) Я вами очень недоволен, поэтому пишу о вас как есть.
P.S. Не переживайте, маркетплейсу тоже отзыв "хороший" накатаю.
Бюрократ Онлайн, но вы же торгуете на площадке, значит договаривайтесь о сроках доставки корректнее. Я заказывал товар на определенный день, я его не получил. Чей в этом косяк мне так и не объяснили. Мои какие проблемы? 🤷 И это вы ещё отзыв о товаре не читали.) Я вами очень недоволен, поэтому пишу о вас как есть.
P.S. Не переживайте, маркетплейсу тоже отзыв "хороший" накатаю.
Мало того, что товар из Москвы в Москву шел 4 дня, так еще и привезли некомплект, где отсутствовали основные детали сборки (крепление спинки к сидению). В итоге: потеряете время, человек сидел на табуретке вместо стула, так еще и на «решение вопроса» несколько дней, о количестве которых никому не известно. Да еще и не понятен вердикт всего этого. Отвратительно! И сотрудники Яндекса и продавец. Жду возврат. Мог бы поставить пол звезды-поставил бы.
Заказ привезли на день позже и не предупредили что товар задерживается, а в целом на следующий день доставили нормально и позвонили за 30-40 минут перед этим.
10 месяцев назад
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Они молодцы, всё подняли и занесли в прихожую.","pro":null,"contra":null,"type":0,"delivery":null,"deliveredBy":0,"orderId":"331355895","votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"257031074":{"entity":"review","id":"257031074","isCpa":true,"recommend":false,"shopId":62493461,"userId":997143869,"anonymous":0,"created":1701235585410,"averageGrade":1,"comment":"Не соответствует характеристикам","pro":null,"contra":"Привезли не то или не все товары","type":0,"delivery":null,"deliveredBy":0,"orderId":"341887466","votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"257520960":{"entity":"review","id":"257520960","isCpa":true,"recommend":false,"shopId":62493461,"userId":564709727,"anonymous":0,"created":1701350189905,"averageGrade":1,"comment":"Нет крестовины, колесиков, газлифта","pro":null,"contra":"Привезли не то или не все товары","type":0,"delivery":null,"deliveredBy":0,"orderId":"342714206","votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"260845972":{"entity":"review","id":"260845972","isCpa":true,"recommend":false,"shopId":62493461,"userId":656166681,"anonymous":0,"created":1702208983230,"averageGrade":1,"comment":"Не хватает запчастей. 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