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• Курьер не сообщил, когда приедет
• Курьер приехал не в то время
Комментарий:
Полдня ждали курьера, так как обещали раньше,приехал в 23.30 после многократных созвонов. Вместо наличной оплаты при получении, попросили оплатить QR кодом заранее, за полдня до доставки.
Товар исправен, всё в порядке, но сервис по оплате и доставке не понятен.
Печально, что только наличный расчет. Предложили выбрать интервал доставки (вечернее или дневное время), в итоге выбрала дневное, сказали, что доставят до 16:00. Но курьер позвонил, сказал, что приедет в течение полутора часов, так как еще 4 заказа, и прибыл в 17:32. Если уж и так интервал доставки 6 часов, то неужели сложно распределить доставку так, чтобы курьеры укладывались в отведенное время.
И к заказу продавец положил переходник с европейской вилки на русскую, а у отпаривателя вилка американская
Здравствуйте, благодарим Вас за покупку и обратную связь. Доставляем в течение всего дня, в связи с тем, что поступает большое количество заказов. Приносим извинения за неудобства. Рады, если Вам все понравилось!
Здравствуйте, благодарим Вас за покупку и обратную связь. Доставляем в течение всего дня, в связи с тем, что поступает большое количество заказов. Приносим извинения за неудобства. Рады, если Вам все понравилось!
Обслуживание хорошее и добро желательное, быстро все оформили. Почему не 5?Оплата наличными не совсем удобная вещь и телефон севший был до 0, пришлось подождать 15 минут , чтобы протестить. Также дали не ту расцветку телефона и еще спорили, что все верно
Добрый день, приносим свои извинения, подскажите, пожалуйста, вы обращались для возврата товара?
Добрый день, приносим свои извинения, подскажите, пожалуйста, вы обращались для возврата товара?
Читать дальше
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