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Добрый день, приносим свои извинения, что произошла такая ситуация.
В качестве компенсации, за неудобство, при посещении Вами одного из нашего салона, предоставим скидку 500р на защиту вашего устройства в круг.
Ждем Вас в наших салонах)
Добрый день, приносим свои извинения, что произошла такая ситуация.
В качестве компенсации, за неудобство, при посещении Вами одного из нашего салона, предоставим скидку 500р на защиту вашего устройства в круг.
Ждем Вас в наших салонах)
Здравствуйте, сожалеем, что так вышло, но мы доставили вам именно весы, которые были у вас в заказе. Разберемся в данной ситуации, извините за доставленные неудобства.
Здравствуйте, сожалеем, что так вышло, но мы доставили вам именно весы, которые были у вас в заказе. Разберемся в данной ситуации, извините за доставленные неудобства.
• Привезли не то или не все товары
• Упаковка повреждена
Комментарий:
Позвонили и предложили доставить раньше на день. Я согласилась. Упаковка была не запаяна снаружи в полиэтилен, просто был пакетик заклеенный скотчем. Кассового чека не было, только распечатка файла с компьютера. Я спросила, где чек. Курьер сказал, что эта распечатка и есть чек. Надо было сразу напрячься от этих фактов, и я напряглась, но почему-то взяла товар. Далее пока настраивала, обнаружила, что хотя в описании телефона написано, что есть связь NFC, по факту в телефоне ее нет. Плюс ребенок по недосмотру в клочья изорвал все картонки внутри упаковки, так что я даже вернуть не могу телефон.
• Курьер приехал не в то время
• У курьера не было сдачи
Комментарий:
Договорились с менеджером на доставку с утра и до 17:00 вечера. Привезли в ~17:10, когда я уже собирался уезжать.
Предупреждал о сдаче с 2000₽. Курьер зажал рубль :)
Товар оказался не для Российского рынка. Даже переходник не положили в заказ.
Год назад
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