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Добрый день!
Сожалеем, что Вам пришлось столкнуться с данной ситуацией.
Для решения данной проблемы, Вам необходимо обратится в наш гарантийный отдел.
Пожалуйста, напишите на адрес электронной почты: support@123.ru
С уважением, интернет-магазин 123.RU
Добрый день!
Сожалеем, что Вам пришлось столкнуться с данной ситуацией.
Для решения данной проблемы, Вам необходимо обратится в наш гарантийный отдел.
Пожалуйста, напишите на адрес электронной почты: support@123.ru
С уважением, интернет-магазин 123.RU
Добрый день!
1. По регламенту, курьер связывается в течении часа до доставки. Курьер связался с Вами за 15 минут до доставки.
2. По регламенту, продавец должен предоставить ответ в чате в течении 1 часа. В чат нам вы написали в 17:33, мы предоставили ответ в 17:53. Вам был предоставлен ответ через 20 минут.
Нарушений регламентов не выявлено, но приносим извинения за неудобства.
С уважением, интернет-магазин 123.RU
Добрый день!
1. По регламенту, курьер связывается в течении часа до доставки. Курьер связался с Вами за 15 минут до доставки.
2. По регламенту, продавец должен предоставить ответ в чате в течении 1 часа. В чат нам вы написали в 17:33, мы предоставили ответ в 17:53. Вам был предоставлен ответ через 20 минут.
Нарушений регламентов не выявлено, но приносим извинения за неудобства.
С уважением, интернет-магазин 123.RU
Доставили быстро, единственный сложный момент в день доставки бронирует очень большой временной интервал с 9 до 19 и уточнить приблизительное время фактической доставки сложно т.к. магазин начинает всячески игнорировать просьбу узнать что с маршрутом у курьера... за это - 2 звезды.
За день до доставки позвонили уточнить сумму, чтобы подготовить сдачу. Сумма заказа была 14213 рублей, договорились на сдачу с суммы 14300, то есть 87 рублей.
На следующий день доставили товар, я дал 14250. Как итог дали сдачу всего 30 рублей, 7-ми рублей у доставщиков не нашлось. А если бы я дал 14300, то меня бы опрокинули на 87 рублей??? Хоть и мелочь, но это принцип.
Добрый день!
Благодарим Вас за оставленный отзыв.
Сожалеем, что Вам пришлось столкнуться с данной ситуацией.
Провели работу с курьером.
Сделали все возможное, чтобы подобное больше не повторилось.
С уважением, интернет-магазин 123.RU
Добрый день!
Благодарим Вас за оставленный отзыв.
Сожалеем, что Вам пришлось столкнуться с данной ситуацией.
Провели работу с курьером.
Сделали все возможное, чтобы подобное больше не повторилось.
С уважением, интернет-магазин 123.RU
Добрый день!
Благодарим Вас за оставленный отзыв.
Провели работу с курьером.
Сделали все возможное, чтобы подобное больше не повторилось.
С уважением, интернет-магазин 123.RU
Добрый день!
Благодарим Вас за оставленный отзыв.
Провели работу с курьером.
Сделали все возможное, чтобы подобное больше не повторилось.
С уважением, интернет-магазин 123.RU
Добрый день!
Благодарим Вас за оставленный отзыв!
Сожалеем, что Вам пришлось столкнуться с данной ситуацией.
Сделаем все возможное, чтобы подобное больше не повторилось.
С уважением, интернет-магазин 123.RU
Добрый день!
Благодарим Вас за оставленный отзыв!
Сожалеем, что Вам пришлось столкнуться с данной ситуацией.
Сделаем все возможное, чтобы подобное больше не повторилось.
С уважением, интернет-магазин 123.RU
Читать дальше
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