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Добрый вечер, уточните пожалуйста, что привезли, сравним с заказом? И ещё 1 момент, доставка была 05,03, а отзыв оставили только сейчас 11,03... Можете оформить возврат, разберемся что могли не то отправить
Добрый вечер, уточните пожалуйста, что привезли, сравним с заказом? И ещё 1 момент, доставка была 05,03, а отзыв оставили только сейчас 11,03... Можете оформить возврат, разберемся что могли не то отправить
Ясно, очень жаль... надеюсь яндекс вам поможет... может когда-нибудь сможете доверять людям... хотя я так и не понял в чём проблема... Возврат-то оформили?
Ясно, очень жаль... надеюсь яндекс вам поможет... может когда-нибудь сможете доверять людям... хотя я так и не понял в чём проблема... Возврат-то оформили?
101Key, пока нет, поддержка говорит этого не делать, пока они не разобрались в ситуации.
В чём суть дела: я заказал у вас блок питания для ноутбука ROG, а мне пришёл мало того, что не аналог, а вообще не подходящий буквально по всем характеристикам блок. Согласитесь, что ситуация не очень приятная, учитывая, что блок питания - это критически необходимый элемент ноутбука. Формы обратной связи у вас нет, поэтому я написал в поддержку и мне сказали ждать решения.
101Key, пока нет, поддержка говорит этого не делать, пока они не разобрались в ситуации.
В чём суть дела: я заказал у вас блок питания для ноутбука ROG, а мне пришёл мало того, что не аналог, а вообще не подходящий буквально по всем характеристикам блок. Согласитесь, что ситуация не очень приятная, учитывая, что блок питания - это критически необходимый элемент ноутбука. Формы обратной связи у вас нет, поэтому я написал в поддержку и мне сказали ждать решения.
Добрый день, приносим свои извинения, видимо произошла ошибка при сборке. Вы можете либо вернуть этот блок питания, либо можем отправить Вам замену, для этого обратитесь пожалуйста в наш магазин по номеру 89197780138. Замена будет за наш счёт.
Добрый день, приносим свои извинения, видимо произошла ошибка при сборке. Вы можете либо вернуть этот блок питания, либо можем отправить Вам замену, для этого обратитесь пожалуйста в наш магазин по номеру 89197780138. Замена будет за наш счёт.
Добрый день Ольга Орлова, уточните пожалуйста, что не так с блоком питания?
Не достаточно информации для 1-й звезды. Если блок оказался не качественный или брак, или может не то пришло, напишите пожалуйста.
При производстве наших зарядных устройств используются современные и качественные компоненты и материалы. Благодаря этому, сохраняется высокий уровень качества. Однако, как и на любом производстве, полностью исключить брак невозможно, сейчас показатель брака ниже 1%, но вы, видимо, попали в это число.
Добрый день Ольга Орлова, уточните пожалуйста, что не так с блоком питания?
Не достаточно информации для 1-й звезды. Если блок оказался не качественный или брак, или может не то пришло, напишите пожалуйста.
При производстве наших зарядных устройств используются современные и качественные компоненты и материалы. Благодаря этому, сохраняется высокий уровень качества. Однако, как и на любом производстве, полностью исключить брак невозможно, сейчас показатель брака ниже 1%, но вы, видимо, попали в это число.
Здравствуйте, Артур. Благодарим вас за уделённое время и оставленный отзыв. Мы сожалеем, что Вы столкнулись с подобной проблемой. К сожалению полностью исключить брак невозможно, сейчас показатель брака ниже 1%, но Вы, видимо, попали в это число. Благодаря тому, что мы уверены в качестве наших продуктов, мы даём год гарантии на наши зарядные устройства и Вы можете ей воспользоваться. Вы можете бесплатно обменять товар или оформить возврат. Для этого свяжитесь с сотрудниками нашей компании по контактам указанным в гарантийном талоне или по телефону +79197780138. Прикладываем все усилия чтобы данная ситуация больше не повторялась. Спасибо, что Вы с нами!
Здравствуйте, Артур. Благодарим вас за уделённое время и оставленный отзыв. Мы сожалеем, что Вы столкнулись с подобной проблемой. К сожалению полностью исключить брак невозможно, сейчас показатель брака ниже 1%, но Вы, видимо, попали в это число. Благодаря тому, что мы уверены в качестве наших продуктов, мы даём год гарантии на наши зарядные устройства и Вы можете ей воспользоваться. Вы можете бесплатно обменять товар или оформить возврат. Для этого свяжитесь с сотрудниками нашей компании по контактам указанным в гарантийном талоне или по телефону +79197780138. Прикладываем все усилия чтобы данная ситуация больше не повторялась. Спасибо, что Вы с нами!
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